Question about Microsoft Windows XP Home Edition

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Uninstalling previous version of TurboTax didn't work

I tried to install a download of Turbo Tax Deluxe and it said I had a previous version that had to be uninstalled first. It was TurboTax Basic. I went to the control panel and clicked on the Basic program, then clicked on change or remove program, as instructed. Nothing seemed to happen except that the box changed colors briefly. I did this a number of times. Meanwhile I kep trying to install Deluxe, which kept saying the same thing. I finally got a message when I clicked on Basic in the control panel saying there was an error, the file couldn't be changed or accessed as it had already been removed. However, Deluxe continues to believe there is a previous version installed. I have searched and can't find any evidence that the program is still on the computer. I deleted all files I could find related to Turbo Tax 2008, emptied the trash, turned off the computer, turned it back on, re-downloaded the Deluxe version, and it still believes there is a previous version I need to uninstall. Help!

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Posted on Sep 21, 2018

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Install cCleaner or Advanced System Optimizer (download from uTorrent [piratebay.com] ). Both have system cleaner, i.e. just run the analyze-Clean in cCleaner and in ASO(2.1) simply load for junl files, invalid shortcuts,etc(u can save them in recycle bin for restoration too) and in either software use the registry cleaner(analyze-clean plus a back-up of ur present registry). REBOOT and if u have any antivirus, turn it off and try installing Turbo Tax Deluxe. All the best.....sodeep

Posted on Mar 24, 2009

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Have you tryed running a registery cleaner if you havent you can get one at http://mv-regclean.en.softonic.com/ it is free just download and run and see if that works

Posted on Mar 24, 2009

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First it may possible that your security software such as antivirus bock that particular file so close any open programs running with security software and ten try again.
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did you get the right operating system for turbo tax...that might be for MAC...and you are using PC. check the system requirements...

second open the auto run file in cd using note pad..and you will see which directory the setup or install exe is.

or if you are upgrading to delux edition there might be upgrade command in your current version of turbo tax...good luck

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2 Answers

Turbo tax


Go to this website http://turbotax.intuit.com/support/kb/update/update/2201.html?lid=stic double click the link maualy update your Turbo Tax hope i help you with your problem :p
PS:
or
Error 9111 indicates a connectivity issue:
An error occurred while we were checking for TurboTax updates and we could not connect to the program update system.
Your computer's firewall or other security software prevents TurboTax from accessing updates on our server. Error 9111 will continue to occur until you resolve the issues caused by your firewall.
Do one of the following:
  • To temporarily work around this issue, manually update TurboTax.
    icon_note.gif Note: Manually updating TurboTax does not resolve connectivity issues caused by your computer's firewall. We recommend you address these issues before attempting to update TurboTax again.


Still can't update? If you still have problems updating TurboTax, order the free update CD. To order, call us toll-free at 800-624-8384.


or

It's Blocked with your Firewall try UnBlock it to your firewall
for Firewall removal instruction click this link:
http://turbotax.intuit.com/support/kb/connectivity/firewalls-and-anti-virus/113.html

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