For a HP2300D printer - Right click the printer icon in Start-Settings-Printer & Faxs. Select properties - click on the Configure tab. Make sure the duplexer box is checked. When you print an item, click the preferences tab in the printer pop up box.. Make sure the print on both sides box is checked. Repost a comment if this isn't your problem and please rate this solution when we get the printer to duplex.
What is the printer description in Windows? If the 2300D (D indicates duplexer) is installed as a 2300 Windows doesn't know the printer has a duplexer. In the File - Print dialog box isn't there a Properties box?
Ok you have several problems. #1 as far as HP telling you to use the "installlable options" I don't think the 2100 ever had a model with a duplexer so I don't think you can enable duplex printing on a printer that never came with a duplexer. The 2100 had a "both side" option that requires printing the page, then turning the paper around and putting it back in the tray to print the second side. The duplexer eliminates this manual step. What do you use the printer for? Using the printer PS (PostScript) driver without the Post script font memory card has no advantage. You get better performance and compatibility using the PCL 6 (Printer Communicatiuon Language ver6) ) driver. At any rate, what operating system are you using? (If Windows doesn't have even the 2200 series printers listed it must be several years old) Comment the OS and I'll post a step by step solution with a link to the current driver. Yeah, we'll get it working. Also you said the printer is connected to a JetDirect (external network print server) Is this in a netwotk envirionment?.....
Go to this url and download and save the driver. (about 14mb)
http://h20000.www2.hp.com/bizsupport/Tec...
Uninstall the "2100" printer you now show - turn the printer power off
Extract the saved driver file to the default location (probably lj2300 or something close) then shut down the computer.
Start the computer back up and install the new printer like you did before, but don't let Windows detect and install it. Add the printer using the extracted driver location. Let me know how you make out....
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), and then click Devices and printers
. 
) for your product, click Printer Properties
, and then click the product. The Printer Properties
window opens.
), and then click Devices and printers
.
) for your product, click Printing Preferences
, and then click the product. The Printing Preferences
window opens.
) for your HP product.
) for your HP product.
Windows XP
Follow these steps to make sure that your printer driver recognizes the duplexer.
Step one: Add the Duplex Unit to your printer settings
) for your HP product.
) for your HP product.Windows Vista
Follow these steps to make sure that your printer driver recognizes the duplexer.
Step one: Add the Duplex Unit to your printer settings
), and then click Printers
.
) for your HP product.
), and then click Printers
.
) for your HP product.Windows 7
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No that didn't work either. There is on Configure tab. There is a General, sharing, Ports, advance and Device Settings tab and I've looked under each and no configure tab. Under Features it shows double sided but says "NO" next to it and I can't find a way to change it. I can't find the disk that came with the printer and it is hooked up to a jet direct.
Any other ideas?
The printer description shows Hp Laserjet 2100 series PS but I don't see the 2300d series listed when I set the printer up to choose it.
Also, HP finally got back to me and said to make sure the duplex unit is set to install under "Installable Options" however the only thing listed there is "total printer memory 6-7mb.
Thanks for the help everyone. Hopefully if all of your assistance I will get this thing working!
We have Microsoft Windows XP Home Edtion version 2002
The Jet Direct is hookup only to spool the printer. Not to a network environment. The printer is used for printing statements and reports.
Does that give you enough info?
Thanks again for helping me out with this.
Thanks I will give this a try and get back to you.
Still working on the issue. I have not tried it yet since the person's computer that needed the work hasn't decided if they still want it
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