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sarthak Posted on Jun 20, 2013

Lg microwave MC-7648WH i had bought a lg microvave on 2008. it suddenly stops working . i also make complaint in lg service centre. the engineers said that a part had damaged and that part company had stop manufacturing. Now companys says that they can't do anything. this is not right as it's company responsibility to serve its customer. please help me that what should i do?????

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  • Posted on Jun 20, 2013
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If you got it from Costco, they will refund you credit (not money)fully without asking.
If not AND if you can fix, you can buy parts from online store (or eBay).
Or, visit local electronic repair shop.

If you need further help, reach me via phone at https://www.6ya.com/expert/hee_458d01a29d21e0d3

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 15, 2007

SOURCE: LG microwave oven

It's usually a bad door switch or a broken door switch mount. Once in a while it's due to a board problem. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 28, 2008

SOURCE: New Microwavbe that will not work.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 54 Answers
  • Posted on Apr 24, 2009

SOURCE: I jus brought an LG microwave oven (MODEL

E-02 on the LED display.

That usually indicates a keyboard error...not a good thing...take it back and get a new one.

Anonymous

  • 396 Answers
  • Posted on Oct 09, 2009

SOURCE: We have an LG over the range microwave and boiling

We have an LG LMVM2075SB over the stove microwave that we purchased in December, 2007. A few weeks ago, several of the positions on the touchpad stopped working.

I assumed that the problem involved the touchpad itself. I ordered a new one (Part number MFM37134802 - $25.30 plus shipping), and we installed it today. This solved the problem.

J. Adams,Alabama

The installation was not simple. The door has to be removed and disassembled to enable you to get to the connector that connects the touchpad with a circuit board. We heated the old touchpad with a hair dryer and pulled it off (after disconnecting the connector). The new touchpad comes with an adhesive backing. You have to be very careful in placing it because the adhesive is very strong. The touchpad fits in an identation, so the placement of the new one must be perfect.

Failure of the touchpads on these LG models seems to be a common problem. It sounds like a design problem.

Anonymous

  • 1 Answer
  • Posted on Jan 26, 2010

SOURCE: LG make Combimode microwave oven not working

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The Main Board error codes indicate for most of occurrences that the board itself has not passed the start up checks that are built in but there are cases when this is due to peripheral like door safety switches, shorted elements etc. While it is quite worth to explore this yourself if you are a techie and feel confident, please do not attempt if you do not know for sure what you are doing. And yes- DISCONNECT THE POWER PLUG BEFORE YOU ATTEMPT TO REMOVE COVERS and keep it disconnected till the work is over.


Check care fully for the looseness in all the connectors that go to the main board behind operating panel and the door switches, thermal cutouts and magnetron itself. you need not to know about these components, you are just looking for loose connections. If you find any - try to unseat and then seat them firmly. This alone will solve more than 50% problems. Pay attention to the green flat ribbon like cable that comes from inside of operating panel and goes in on large blue socket of main board. You need to pull a blue long tab on the socket itself away from board before you can disconnect the cable, and push it back after cleaning side surface of cable and putting it back in previous place. If this cable is loose, some or all buttons of panel will not work.

There are instances of complaint that the microwave platter starts rotating with or without the sound of internal cooling fan when door is opened - in 99% cases it is upper door switch - it's actuator - dark brown tab which comes out when the door is opened is failing to come out fully. You may attempt to set it right yourself if you are a good hand in repairing small components or obtaining exact replacement is not difficult from repair shops. Its technical name is micro- switch and you either will need to tell the size and no of wires coming out of it or the best is to remove the same and show it in the shop to get exact replacement. In my case the internal leaf spring needed stiffening and it worked fine. Similarly other door switched also cause unexpected things but usually it is small problem.

Although if you leave power plug connected and power on during nights, and fine one fine midnight that the appliance is making sound, usually it does not mean the microwaves are working inside. It could be opposite of the thing described above. But - why to leave it on during nights? Best practice is to unplug it when not in use. This will certainly protect your appliance from voltage surges that are known to damage electronic appliances often.

One reader quoted non functioning of panel switches when a through wet cleanup was attempted- It is nothing but some how water or soap solution got inside the layers of panel switches which happens to be membrane type. Some switches may start functioning (usually the upper ones when water moves downwards due to gravity) after some time . The best possible safe solution would be to remove water by gently using a hair dryer on outer surface to heat it up so that the water in internal layers evaporates slowly bringing all buttons to previous level of functioning. Take care not to heat-up too much or the plastic panel may deform - use a 6 inch distance at medium heat setting and your patience. It might take a while but half an hour work is worth against replacement. If you are more confident- you may attempt to peel off delicate layers of switch board, clean them and reassemble back using thin double sided tape. Mind that even though you are not removing cover, appliance is to be disconnected from mains first.

Hope it helps.

Basant




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