Question about Samsung RS2578BB Side by Side Refrigerator

2 Answers

Samsung rs2578sh The unit is approx. 2 years old. It completely shut down-no compressor and no lights on the digital panel except a "-". The interior lights worked. I read a solution for a different problem on a similar model posted by CATRIVER which suggested putting the refrigerator in the self-diagnose mode by pressing the power freeze and power cool buttons at the same time for 8 seconds to get an error code suggesting a possible correction or repair. I tried this to get an error code. I got no code but the refrigerator started within a few seconds and is in perfect working condition! Does anybody know why this happened?

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers
Re: samsung rs2578sh

The self-diagnose mode by pressing the power freeze and power cool buttons at the same time for 8 seconds to get errow code. And if you pressing both of them sametime. They are aslo reset mode too. That why is start work again.

Posted on Aug 07, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 183 Answers
Re: samsung rs2578sh

Yes, you have a faulty defrost heater or thermal fuse, the fault will re-occure within a few weeks. Regards Advisor

Posted on Aug 23, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Samsung CoolTech Model SR-L709EVSS fridge and freezer works for a few days and then goes off by its self and then works again. What could the problem be?

Only time these units completely shut down is when the defrost timer shuts down all power to the compressor and condenser/evaporator motors. Only the bulb works.
If that timer gets stuck somehow that would explain the complete shutdown and mysterious restart later .

Jul 31, 2015 | Samsung Refrigerators

1 Answer

I have samsung rfg297aarsxaa it was blinking -2 the refrigerator stays in cool enough zone unless the door is opened too long. The freezer often is warmer than frige sometimes the freezer will go down

There are 6 buttons on your display. If you hold the top left one and the middle right one at the same time you turn it into forced defrost. You push the middle right button 2 more times to initiate both coils. The unit should start beeping and can not be shut off unless you unplug it. Check behind the unit in the main board with a amp clamp on the thick wires and see if you're pulling 3 or more amps off the thick orange wire. Or which everyone is labeled heater on the board. If this is working and you're not having a lot of frost build up behind the back panels. Then you have a sealed system issue and I would check the frost pattern on the evaporator to make sure. Unplug it and plug it back in with the freezer back panels pulled down to see how the frost pattern is after 2 hours of running. If it's not completely frosted, check your owners manual because sealed system issues are usually good with samsung and they are covered by manufacturers for X years.

Feb 01, 2015 | Samsung RFG297AARS (285 cu ft) Bottom...

1 Answer

Compressor tries to start but won't ...odd odor when fan runs....approx 8 year old unit... will trip surge protect power strip, but not 20 amp circuit..


Aug 01, 2011 | Breezaire WKL 4000 Wine Cooler

1 Answer

My samsung refrigerator is 4 and 1/2 years old, the fan started making noise and the inside walls of the regrigerator and freezer were hot. one night it stopped working and there is no activity on the...

replace the compressor fan when it stops working the lines heat up also unplug your unit if it keeps running without the fan you will do damage to your compressor i suppose if you had no wear else to keep your food you would use a large portable fan to blow on the compressor bulb this is not a permanent fix and may only work till you get the new fan if you have any further questions message me back and please rememeber to rank how this opinion has helped thanks Rick

Jan 29, 2011 | Samsung Refrigerators

2 Answers

Fridgde shut down. freezer droppped to 48 degrees and fridge at 68!!!!is it the compressor? Its only a year old!

If it's only a year old then the compressor/sealed system is under warranty. You should have a 5 year warranty. Go to and request service.

Sep 26, 2010 | Frigidaire Gallery Series GLHS269ZDB 36"...

1 Answer

Ge Profile fridge Model #PSC25MSTASS Wacky temps in Freezer for several weeks, so much so that ice will not stay frozen, so we just shut the ice maker off. Most of the other foods would stay frozen,...

Pull the refrig out from the wall , and remove the rear panel . Touch the compressor and feel if its hot or running . If the compressor is cool , then the main control board is bad ( since the compressor isn't running ) . If you can solder , you can repair the board (another paragraph ) . If the compressor is warm , then you could have a thermistor or 2 bad . This would have to be checked by a technician , unless you know how to get into the diagnostics procedure . Also , see if the compressor cooling fan is working and the black squirl cage is clean of dust .

Sep 06, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

Compressor constantly on too hot to touch

hi have you cleaned the matrix best done by blowing with air but a soft brush can work,make sure that all the cooling vanes are clear
hope this helps ian

Jul 21, 2008 | LG LRTN22324 Top Freezer Refrigerator

2 Answers

Hotpoint refrigerator not cold

There is a defrost timer that initates defrost for 30mins every 8hours of compressor run time. Take off the thermostat knob and the freezer damper knob, remove light guard. To the right of the thermostat, is the timer advancement screw it is small,and it looks like a plastic cam not a screw. you put the flat blade of a screwdriver and rotate click by click till unit shuts off (you will hear louder click and fans and comp will shut off. Now its in defrost. Wait 5mins open freezer remove lower bin look at drain hole where frost buils you shoud see the heater glowing red melting the frost. If no red glow and no heat from panel. You must go further with the diagnosis.. A solved rating will keep this expert advice coming...........

Oct 03, 2007 | EuroCave Performance 283 Wine Cellar

1 Answer

Icemaker won't freeze - Samsung RS2578SH

Did you ever get any advice for this problem? Please repost if not.

Oct 07, 2006 | Samsung RS2578BB Side by Side Refrigerator

Not finding what you are looking for?
Samsung RS2578BB Side by Side Refrigerator Logo

602 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides