Question about Black & Decker RC550 10-Cup Rice Cooker

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Rice cooker I brought the cooker 2 months ago and in the morning i see no light in the cooker... and looks like it is not working at all... this is my second cooker in past 8 months.. please case i have warrantly where can i get it repaired

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Re: rice cooker

First you have to make sure that the power outlet is working fine using a Multi Tester. Next is disconnect the Power Plug from the Rice Cooker and test continuity within the cord.  make sure those two are both working good.  next step is to open the Rice Cooker Bottom.  Again using a multi tester, Test the continuity of the Thermostat, make sure multi tester setting is on the ohm setting. reading should be zero, if reading is higher than 200 ohms, the thermostat is defective.  Which is the reason why your cooker is not turning on is due to an open in the circuitry.  Check warranty with the store you purchased it from or the manufacturer of the rice cooker.

Posted on Nov 30, 2007

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Re: rice cooker

I have a Black & Decker rice cooker which shows no light in it when connected to the power outlet. The power plug from the rice cooker is attched to the cooker, so cannot be disconnected. Please advise me on this problem. Thankyou.

Posted on Mar 11, 2008

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Completely stopped working. Plugged it in and the lights wont come on and it doesnt cook rice. Had it maybe right at a year.

Had mine 3 months and mine has done the same thing THREE times. ...with THREE different cookers!

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I have a Sanyo EC 23 10-Cup Rice Cooker which I bought long time ago. Never been used. The electrical cord is missing. Can I order a replacement electrical cord if this model is discontinued?


I have the electrical cable, you are looking for.

My favorite Sanyo EC-23 rice cooker's start button broke when it fell down. (I am looking for a similar cooker with OFF switch.) So, I can easily send my electrical cord for no cost (pl. pay only mailing cost $1 or $2, I need to find out).

Why I am going through this trouble? 1. I liked the cooker. I am still looking for a similar one. 2. This is the best for the environment (reusability). I like this web site for the same reason. I liked the cooker a lot and was useful for more than cooking rice. It will be nice if someone can use the parts.

I live in MA. I can go to Natick Mall, Watertown mall, cambridge Galleria in a public place next to security if you like, to pick up in person Mon-Fri between 8:30 am and 2:00 pm.

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This Rice cooker I bought recently from Target in Medford Oregon and this morning it heated and then quit. I immediately suspected the plug, but that wasn't the problem. I doesn't light. Do you have any...

Hello Bill. Return it. IT most likely has a 1 year warranty. If you open it up to look inside you will void any warranty that you have left. Joe

4 thumbs up please. ty

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I purchased the elite rice cooker short of four months ago. I've used it 10-12 times since the time of purchase. Up until now i was in love with it, i told everyone how great it was but tonight im not so...

open the bottom side of your unit.. then check the resistance of thermal fuse, it's look like resistor which is connected to line wire, usually covered by insulator..

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Here is a tip that I wrote about rice cookers and the amount of rice and water needed...

How much Rice and Water go in the Cooker


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I know this thread is old but after much research and trying all the crazy theories on sanitizing the rice cooker I have solved the problem and it should work for you too. EVERY person I've shared this with has reported the same results, rice that keeps for up to a week, nice and hot in the rice cooker as it ALWAYS has, the way you remember when you were a kid.

The problem lies not with the cooker itself but in the water you're using. Yes as simple as that. Let me give you a brief overview. You probably don't know but the tap water you're using most likely is treated with a compound called chloramine. The problem is this compound is also subject to a biological process called nitrification which in turn leads to an accelerated biological process in your rice cooker. This is a very high level explanation and there is much more detailed scientific explanations of the process and issues that are exacerbated by the pipes in your house and at the plant. I will not cover all the technical aspects but if you're wondering why this didn't happen before it's mainly because water was treated with chlorine before, not chloramine.

The bottom line is this. Rinse and cook your rice using ONLY bottled spring water, check the label. If it indicates the bottled water you're using is from municipal sources, call the manufacturer to make sure there is no chloramine. If you do this you will be so relieved and happy, I'll be happy knowing I saved you the frustration and brought rice peace to your life.

Forget about all the special cleaning procedures or equipment testing, I too thought there was something wrong with my fuzzy logic cooker...NOT!!!
If you want more in depth information about chloriminated water you can join my Facebook page and read/discuss it:

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1 Answer

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You probably should bring it to a service center. since youve mention a span of time not using your cooker, the thermal capacitor may be busted.

hope this helps.

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