Question about Hotpoint Aquarius WD640 Front Load Washer/Dryer

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Not draining I washed the clothes and then attempted to dry them, however the clothes came out slighly damp at first so repeated a drying cycle. When the drying cycle had finished for a second time, the clothes instead of dry were soaking wet!! The washing machine fills with water OK but does not seen to drain... We have checked and cleaned the pump outlets and removed some coins that were found but still machine does not drain... please help!!

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Re: Not draining

It will be the pump they have a small fan inside them they get weak and with the pressure of the water they stop spinning which doesnt push your the water through the motor fast enough to drain properly replace and you will see the difference

Posted on Aug 22, 2007

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Trouble date: January 2006

Symptoms: Damp clothes. Steam present when the door was opened and the door was also wet.

Solutions attempted: New washer-dryer drying under “Very” (More) didn’t worked. Machine was still under warranty and LG repairman was quick to respond and helpful. Diagnosed the problem to be a faulty PWB Assembly (main). Replaced PWB Assembly with a new version i.e. without “Cd” (cool down) feature. Machine worked as it should and clothes were dry even under “Cupboard” (Normal) mode.

Trouble date: March 2008

Symptoms: Similar to January 2006. Problem persisted, even after running drying cycle twice.

Solutions attempted: Dryer under “Very” (More) didn’t worked. First diagnosis, faulty Heater Assembly and Motor Assembly (Fan) located in dryer Duct (Inlet). Replaced the Thermostat Assembly, the Fan and also thoroughly cleaned the Duct Assembly (condensing). It was full of lint but no hairs, etc. Problem persisted.

Tried “Time” drying setting at 2h 30m and the drying worked a little better but the clothes were still slightly damp.

Tried Cupboard again and this time I observed the display was reduced to 10m or 6m after only ½h passed. Ran the cycle again but also used a separate kitchen timer as a reference control by setting both timers at 2h 30m. Confirmed the drying cycle ended abruptly in about 45m while the kitchen timer was still running.

Tried “Low Temp” mode and the drying cycle lasted between 3½h and 4h. During the drying cycle, time display would stay frozen at 6m when the actual time passed was more than 1h. Once completed, the clothes were dry but some steam was still present. The door was dry too.

Replaced the PWB Assembly and dryer worked again. Clothes were dry as toast.

Lessons learnt:

Symptoms: Immediately after drying cycle, damp clothes, door is wet and steam present.

Recommended action: Try all drying modes, observe behaviour compare with the above. Use a separate timer as reference to confirm drying cycle ended abruptly. During cycle also observe whirring sound to be sure that the dryer fan motor was running and the top right hand side of the machine felt warm because of the heater. Thoroughly clean the Duct Assembly (condensing).

Tips on cleaning Duct Assembly: Unplug power cord and ensure machine is cool.

Step 1 - (note: for this step, very little guidance was found in manual) remove back panel to access the rubber bellows connecting the Duct Assembly to the tub. It should be located at the lower left side. Before removing the bellows, line the base with some towels in case Duct was flooded. Wash bellows thoroughly. Remove any other lint or visible obstructions from the Duct and tub openings. Re-attach and secure bellows.

Step 2 - remove the Heater Assembly and Fan covers to expose the heating element. Scrub the entire inside walls with moist toothbrush. Extend the handle if required. Don't use sharp objects to clean the Duct. It would be easier to remove lint if the inside walls were moisten with water using a manual spray pump. Exercise extreme care and do not wet other parts of the machine. Remove the loose lint and rinse entire area carefully using cups of water and all the remaining lint would flow down the Duct into the tub and later, exit through the drain hose. If the Duct is blocked, the water may fill up the Duct. Not to worry, try removing the obstruction (likely to be lint or hair) with a suitable tool, probably a stiff rod with a blunt, L-shaped end. Finally, clean by rinsing with water and dry the covers and Fan before re-assembling all the parts. Repeat Step 1 if necessary.

Recommended solution: If symptoms persist, most likely the PWB Assembly has conked out, even if it was a new machine as in my case and it appears to be so for many users as well.

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please visit and leave a positive comment if your trouble was solved. tq.

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