Question about HP Officejet 5510 All-In-One Thermal Printer

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Out of paper

My copier will not feed papers thru the bottom feeder. It tries to then says I am out of paper. I also can not fax now either. I have enough paper and nothing was jammed. Help!

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  • kenpamela Aug 23, 2007

    tried but he rollers aren't moving. think its mechanical problem. Thanks



1 Answer

Printers and copiers generally pull paper in the same way. First there's something that pushes the paper up to a roller, then the roller spins and pulls in a page. The most common problem I've seen (and you may be able to watch this on your printer depending on how the paper is stored) is that the roller that pulls the paper gets dirty or just dries out over time and can't get enough friction to pull a piece of paper. The solution to this problem (though it may be temporary) is to clean the roller. You can do this using Isopropyl Alcohol and a lint free cloth (coffee filter works well). Or you can roll the roller over the sticky side of clear packing tape (I read this recently but haven't tried it). Let me know if this works or not.

Posted on Aug 22, 2007


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