Question about Apple iPod MA446LL/A MP3 Player

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Doesn't reocognize songs and Ipod

Hello, Almost one year ago I bought a black 30gb Ipod video and it has been working fine ever since. However when I was adding some music, it suddenly said: can't sync Ipod, missing file. After trying to copy the song a couple more times I disconnected my Ipod and connected again. However suddenly Itunes and my Ipod didn´t recognize any of the files on it anymore. In Itunes it said: 8gb of ´other´ and 19gb ´free space´ instead of 6gb ´music´ etc. as it used to before. It just showed a blank Ipod, like when you have just bought it. Then after disconnected my Ipod again mu Ipod itself didn´t recognize the music that´s on it either, and shows none of my playslists or anything that I copied on it, again like you have just bought the ipod. Now in the end when I connect my Ipod nothing happens. Itunes doesn´t recognize it and also my Ipod won´t say anything. The strange thing is it is being recognized by my computer but when I open it, it only shows a blank screen. Please help me. Regards, Cecilia.

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Re: Doesn't reocognize songs and Ipod

Try booting it into disk mode. Do this by clicking on the menu and center buttons at the same time. When you see the apple logo, immediatley hold the centerbutton and play button down at the same time for 10 seconds. The ipod should now say disk mode at the bottom and have a check mark on the screen.

Then connect it to your computer, and format it using your computer. To do that click on my computer, then right click on the drive letter assigned to your ipod (should be like drive I: or H: or similar.. Then scroll down to format and click on format. This should reformat the ipod completely.
Once that is done disconnect your ipod from the computer and reset it again using the center and menu buttons. After it reboots, try reconnecting it to you r computer and see if it is fixed.

Posted on Jan 29, 2008

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