Question about Xerox Phaser 8400 Laser Printer
The printer stopped printing blue
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Posted on Mar 20, 2008
It is probably the print head that services cyan. I have an 8400 that will not print yellow. I have taken it apart and replaced parts from a working machine. The only thing left is the print head itself. I read somewhere that you could take a hot air blower, the kind you use from a butane soldering iron and heat up the well that contains that color. Heat it up until it drips some of the wax out of the well. I tried it with mine, but did not solve the issue.
Posted on Sep 29, 2007
The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?
Posted on Aug 21, 2007
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Posted on Jan 02, 2017
This is a print head position issue.
TRY FIRST (Solutions without parts):
1. Check that the wipe mechanism has homed. 2. Check the printhead position and verify that it has initialized properly / manually home the printhead and power cycle the printers power and check for the error to return. If not then the error was most likely due to non-process function (something out of sequence).
Part likely to be the cause:
GEARBOX AND MOTOR,PROCESS DRIVE - PL 4.0, Item 14.
Posted on Jan 21, 2008
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