Question about Motorola Mobility HS850 Consumer Headset

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Motorola HS 850 Mic is not working.

I bought a new HS 850 Black bluetooth. It worked great for a couple of weeks and then Mic is not working. I am able to hear the other party's voice but they are not able to hear me. I have tried by pairing again. Not worked out. Pls let me know the resolution if you know, that will be really useful, thank you.

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  • Anonymous Sep 01, 2008

    i can't pair to my blackberry

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Perhaps it is in "mute mode" which can be activated on the headset itself by simultaneously pressing both the up and down volume buttons. Also, have you tried deleting the device from the phone you are using before you pair it up again? finally is there any firmware/software update available for the phone? This can be the case frequently with bluetooth problems with Blackberry devices (I know this from painful experience with this same headset). Good luck.

Posted on Aug 29, 2007

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I don't remember the passkey for my hs850 bluetooth and 0000 disnt work. How do you reset it?


The passkey is 0000 and cannot be changed, did you follow the correct procedure ?

To place a Motorola HS 850 bluetooth headset into paring mode:
  1. Close the boom to turn the unit off.
  2. Hold down the call button until the blue light comes on.
  3. While holding down the call button, swing the boom open.
  4. (Now you can let go of the call button.)
The headset is now in pairing mode, and you can search for it using your phone.
When it asks for a PIN, use 0000.

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Here is the PDF version of the manual...

http://www.motorola.com/support/v/index.jsp?vgnextoid=0dc86d4a3590e110VgnVCM1000008406b00aRCRD&vgnextchannel=248ae66506e9d110VgnVCM1000008406b00aRCRD

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How to pair a Motorola HS850 bluetooth headset How to place a Motorola HS 850 bluetooth headset into paring mode:
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  2. Hold down the call button until the blue light comes on.
  3. While holding down the call button, swing the boom open.
The headset is now in pairing mode, and you can search for it using your phone. When it asks for a PIN, use 0000.

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Usually to solve some pairing problems shut off bluetooth completely(no lights) Push and hold button until bluetooth comes on,flashes then steady light,you may have to hold button for ten seconds or more.Then put phone in pairing mode.

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