Dropped calls when cordless phone plugged into it.
We have a cordless phone plugged into the back of the KX-T7633 phone and the regular phone seems to drop calls after a few minutes if the cordless phone is plugged into it. If the cordless is not plugged into it then it works fine. Also the cordless seems to work fine. We need to cordless as we are not always in the office with the regular phone. Any suggestions? One thought is maybe put the cordless phone on another extension and program it somehow so both phones ring at the same time kind of like a delayed ring or something. I have no idea how to program the phone to do this though. I have called our phone company and they don't know. So just trying to find the best solution. Any help would be appreciated.
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There are a lot of conditions, but first you have to have an analog port to back up the digital. In a TDA 30/50 it means one of the first 4 extensons in the system which have the Digital Super Hybrid ports. It's something that the dealer or someone with the dealer password and maintenance tool will have to set up. Once it's done, the mated extension can either stand alone, or be merged with the digital phone.
In a TDA-30/50 there are FOUR super hybrid ports, the first 4 on the cabinet. In a TDA 100/200/600, there are NONE. Which one do you have and is your extension 101-104? If not, it won't work. You can probably wire an analog port to the first pair and use the same cable, but it will never merge with the digital set.