Question about SanDisk Sansa c150 MP3 Player

1 Answer

MTP DB Mismatch Format? Please Delete More Than 4.0 MB

I got my sansa c150 to work once. Now it comes up with an error message "MTP DB Mismatch Format? Please Delte More Than 4.0 MB. I know a decent amount about computers, but I can't get this to work. I know DB stands for database and MB stands for megabyte. I tried formating the player, but it said "Windows cannot complete the format." I tried using three different media players to get it to work, but nothing is working. I tried to have windows scan the disk for errors, but it says windows cannot complete this action. I tried to have it recover bad sectors, but that won't work either. I tried running it in FAT instead of FAT 32, but that won't work. PLEASE HELP ASAP!!!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers
Re: MTP DB Mismatch Format? Please Delete More Than 4.0...

Most reliable way to clear the device is to use the firmware update utility.

version 1.005a can be downloaded here

Posted on Apr 28, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

MTP Format Mismatch DB. Delete 4 MB error. I downloaded firmware and could not fix it.

fomatted without software know i cannot updae with new songs .display showing icons without any information

Jan 01, 2011 | SanDisk Sansa c150 MP3 Player

1 Answer

Sandisk m230 MTP DB mismatch...

Here is a link to get the manual:

On page 30-31 it explains how to RESET the unit to the factory defaults. If nothing else, I believe that will clear your DB Error.

Jun 07, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa C150 No Space for DB. Please free more than 4.0 MB

are you able to format the player while in msc mode?

right-click on it while in my computer and select the format option, make sure your selecting your mp3 as this will delete all the files off the device. It if says failed to format, try doing it thorugh disk management. To get there you can right-click on my computer and select manage from the drop down menu. From here you will see disk management on the left hand side. Then a larger rectangular box with the drive letter that represents your player, you can right click on this and select format.

Or just try a different computer, if its the same everywhere then youll probably have to end up emailing sandisk, stating everything you tried. They will probably ask you to do a couple more things, but if you keep at it, youll end up with an RMA*.

*RMA = Return Merchandice Authorization

Jun 21, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

"MTP DB Mismatch Format?"

The Insignia NS-DA2G needs to be placed in File & Folder mode, and you'll need to have your mac show you all files on the device. Macs will create a smaller file that starts with "._" that contain very little information, but can cause problems with Windows based or Windows preferred devices. These files are not ignored by the PC or certain Windows optomized devices. You should erase these files for the unit to perform normally.

If you are unable to delete these files, you can re-format the device to FAT-32 and that will erase all information on the device. You shouls also hit the reset button (located next to the "HOLD" switch) for about 5-10 seconds to clear the internal settings.

Jan 10, 2008 | Insignia NS-DA2G MP3 Player

2 Answers

Mismatch Format

I have formatted it. No songs available when opened the playlist. But when I start the unit it shows "NoSpaceForDB Please Please Delete More Than4.0M.B". The property shows the "0 Memory is free".

Aug 30, 2007 | SanDisk Sansa c150 MP3 Player

1 Answer

MTP DB Mismatch format?

i have the same problem...but i have a deferent model....and what is a scan disk

Jun 12, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa M240 format error

you need to format like new one

Jun 12, 2007 | SanDisk Sansa m240 MP3 Player

12 Answers

"MTP DB Mismatch Format?"

I had the same problem In My Sandisk Sansa, and the way I fixed it is the following: Plug your player in your computer in MSC mode (On your player, go to settings, then USB and choose MSC) Then in "my computer", right-click on the player icon and go to "properties". In "properties" go to "tools" and in the first option, which is "error checking", click on "check now". In check disk options, check both "automatically fix file system errors" and "Scan for and attempt recorevy of ba sectors". It's going to take a few minutes (phase 1 and phase 2 will be displayed). Wait until it is complete. When it is done, close the "properties" window and right-click on the icon of the player and click on "format"! It should say format complete and the player should be then be ready to synchronize files again! Now Enjoy That Good luck!! From:-Javed(Taj)

Mar 28, 2007 | SanDisk Sansa c150 MP3 Player

1 Answer

MTP DB Mismatch Format

If you've already cleared all the songs, might as well update the firmware (that solves most issues).
You can download the latest here

Feb 02, 2007 | SanDisk Sansa c150 MP3 Player

1 Answer

I need help please help me

DB corruption - see my Sansa Tips and tricks

Nov 22, 2006 | SanDisk Sansa m230 MP3 Player

Not finding what you are looking for?
SanDisk Sansa c150 MP3 Player Logo

228 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94267 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides