Question about NEC Electra Elite 32D-1 Corded Phone

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Ring and paging system

We had a power surge through the whole office. The phone now only rings in the front office and all paging numbers were erased. I need to reprogram the paging systems and cause the phones to ring everywhere. Help!

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Re: Ring and paging system

Suggest to find your local nec dealer.i think you probably solve this problem already. other than that. do 51 for internal paging. 55 for external paging, if need to program all the phoen to ring.,you can do the copy mode.if you still need help on doing that. sjcom

Posted on Sep 01, 2007

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Re: Ring and paging system

I have seen cases where programming can be messed up or even set back to default with rapid on-off-on-off power surges that often happen in power outages. The system will need to be re-programmed. I have never programmed an NEC system but here is what you need. Either find a local installation company that can fix this for you OR figure out which NEC phone system you have and locate the Programming and Installation manual for it. (not a user guide or administrator's manual) The phone's part number will not help you figure out which NEC system you have, it only narrows it down a bit. Look for the main control unit in the basement, utility closet, etc.. Programming any phone system can be daunting for someone who has not done it before even with the right manuals. If you are not up to it, look for a company that can help. MAKE SURE the system is defaulted before re-programming it! There could be a glitch in the programming that cannot be fixed without a system default so you want to do this before making any changes. Also, I would highly suggest a UPS backup power supply for the phone system. This will keep it running for a short time in a power outage and will stop this from happening again. If you have a small system with 1-12 phones, most small UPS systems made for computers will work. Small phone systems use less power than a computer and monitor.

Posted on Aug 22, 2007

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