Question about Bosch WFK 2401

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Washer stops prematurely with code 03

Hi, I have a Bosch model WFK 2401 circa 2001. Recently, the washing machine stops prematurely (maybe 10 mins from the very end), and the Rinse/Spin light and Door Locked light flashes back and forth and the time blinks 03 with 8 consecutive beeps. The owners manual says that when this happens to clean out the trap and pump, and when I followed that procedure, I did not find anything blocking the trap, or anything that might inhibit the machine from draining. To resolve the issue when it happens, I have to turn the machine off/on a few times and turn it to spin, and eventually I can get it to start up and spin (and drain), and thus finish the load. Any help with this problem would be appreciated! Thanks in advance.

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  • trihard Sep 19, 2007

    I don't understand this "solution" Could you please elaborate? Thanks.

  • Anonymous Jan 05, 2008

    Exact same problem with exact same soot marks around the tiny little transformer, obvious a week point on the control board but not clear if was the tramsformer or a diode nex to it,



    Dwain

  • bugzar Jun 23, 2008

    Hi, read your posting here.  I have WFK 2401 that stops during the wash cycle and gives the #3 alarm. Water stays inside.   I took the machine apart, checked EVERY hose and all are clear.  The pump also is clear and seems to function.  During the alarm, if I turn the machine off, dial to drain, nothing happens.  If I turn the machine off, wait an hour or more, I can dial to spin-and-rinse and the machine finishes the cycle!  Sometimes, the pump will stop during the high-spin at 8 minutes left and leave water, and wet clothes, in the machine.   But this morning ( after waiting the night) the pump ran during the whole spin cycle.  It sounds electronic, but I'm not sure what device to clean or replace first.  Any thoughts?    Mark - bugzar@aol.com


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I too had this intermittent problem with my Bosch.  The repair people didn't seem to know what to look for until today.  This service technician, unlike the others, noticed the soot and looked at the circuit board.  He contacted the Bosch service center and was told it was probably a bad motor that had caused the circuit board to go bad and told him what to look for.  Sure enough, that was the problem.  Unfortunately, the previous technicians didn't do this while it was still under warranty for the electronics (5 years), so the cost to replace the motor and circuit board will be $770.  I think I'll buy another machine.

Posted on Oct 21, 2008

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This was always caused by a blockage of the pump. The water isn't able to be pumped out so the sequence stops rather than continuing with the wrong water still in the machine.

Our solution was to manually drain, then open the pump area and remove the coins that always were the cause of the blockage. Wish we could get our (grown) kids to stop putting pants with full pockets in the machine!

Of course, I am looking at this site today because the machine no longer turns the drum. A repairman visit resulted in the diagnosis that the power control module AND primary motor are burned out and need replacing, at an estimated $800.

Posted on Jan 09, 2008

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The hose that goes from the bottom of the tub to the pump was clogged. A wire from an underwire bra had become lodged and had started trapping lint eventually stapping the draining completely.

Posted on Feb 04, 2008

  • lasergame11 Apr 17, 2011

    How did you fix the problem?

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I've had a WFK2401 since 2002. I have had this issue for years. I've manually drained this washer so many times the floor is warped from occasional spillage. 03, eight aggravating beeps that go on forever, nothing in the trap. The problem, in my case is in intermittent, averaging about one in four times. My electronically-fluent son suggested that the control board might be dirty so I disassembled the top and extracted the control board. There was obvious black soot on the components in the vicinity of the transformer. The soot was not contamination from the environment, the soot was from a component on the control board that "exploded". I had a serviceman in my home several months ago to repair another appliance. All he said about the Bosch was, "...just wait until you have to replace the control board". Part cost is about $300.

Posted on Sep 24, 2007

Brushes are gone in motor

Posted on Sep 19, 2007

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I would go onto the Bosch site. You will probably find spares suppliers from which to inquire. Also I'm sure you could query the Bosch site directly.
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Installing carbon brushes on Bosch WFK 2401


Remove rear panel of washer.
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Lever notor back with a screwdriver or similar, keeping a firm hold on motor.and remove motor
At the rear end of motor away from pulley you will see the brushes and the armature.
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Plz rate my solution.
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Thanks for posting this solution! I'll try it with mine.

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Sounds like an electronics problem. Get a Bosch repair person to look at it. Hopefully, they can reset the computer inside. Otherwise, it's a part that costs more than $200, as I recall, plus too much to do the work. Bosch's 1-800 person once advised me to unplug my washer - a model 2401 - for a half-hour as a way to reset the electronics. You might try that. Pray to the appliance gods. Maybe your machine is still under warranty. Trouble is, you'll probably have to wait for days until an authorized, over-priced repair person comes to visit. Bosch is way behind in service levels here in the U.S. They know it, but it's not worth their time or money to fix, it seems. A long story ....

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