Question about Epson Stylus Photo R300 InkJet Printer

3 Answers

Epson r300 printer

My epson r300 shows "General Roor See printer documentation for information about clearing the error" I have tried this and also the Epson web site there is no information available

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  • 4 more comments 
  • nickman Nov 28, 2007

    Havnt used the printer in 6 months, used it for first time yeaterday and general error see printer documentation comes up, why?

  • the jester Nov 28, 2007

    my printer says service required, parts inside are at the end of their service life, see documentation

  • Anonymous Dec 22, 2007

    general error belt slips head stops moving

  • Anonymous Dec 27, 2007

    general error message appeared on screen refer to documentation but cant find any info

  • ELSprime Feb 27, 2008

    "General Error. See your printer documentation for information about clearing the error."
    Tried the "Power/Stop/Ink" turn on procedure, got this -
    "CLEAR WASTE INK CTR"
    "FINISHED"
    "TURN OFF"
    "PRINTER POWER"

    This did NOT fix the problem. Next power up give the same old "General Error...."

  • Anonymous Dec 31, 2008

    "General Error. See your printer documentation for information about clearing the error."
    Tried the "Power/Stop/Ink" turn on procedure, got this -
    "CLEAR WASTE INK CTR"
    "FINISHED"
    "TURN OFF"
    "PRINTER POWER"

    This did NOT fix the problem. Next power up give the same old "General Error.

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3 Answers

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Step1..............switch on
step2............press+hold stop,ink,power buttons untill printer switches self of
step3............switch back on and problems should have gone

Posted on Jan 13, 2008

  • alson_barca
    alson_barca Jun 25, 2012

    nothing happen... still the red lights blink

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THANK YOU VERY MUCH! :) I FIXED IT 100%
step1..............switch on
step2............unplug the printer cable
step3............ press+ (hold stop,ink,power) buttons until general error message appeared on screen "CLEAR WASTE INK CTR"
"FINISHED"
"TURN OFF"
"PRINTER POWER"
step3............plug in the printer cable step4............switch back on and problems should have gone.... :)) GOODLUCK!!!!!!!!

Posted on Aug 22, 2011

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  • Epson Master
  • 691 Answers

This is usually fatal. You can try dismantling the machine and checking all the sensor flags are intact etc, but it often boils down to a ruined main board.

Bin it and buy and buy a HP!!

Posted on Nov 21, 2007

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1 Answer

General error see your printer documentation for information


the best way to overcome this problem is to re-install driver it. the link provided below will take you to the place from where you can get it downloaded -

http://drivers.freesoftz.com/other-driverstools/others/51983-epson-stylus-photo-r300-driver-5.5b.html

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Printer, epson stylus R300 has the "General error" message. How can i reset the printer so i can continue to print


I'm sorry but I read over the manual and couldn't find a 'general error' message listed. Nor, could I find a way to reset the printer so it could print.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=26322&prodoid=37368458

The documentation for the epson printer is rather detailed though, and it is possible I missed it somewhere, but I would try the above link for more leads that may lead to a solution.

Maybe try to call Epson technical support for more information:
Contact Support
E-mail line_dkblue.gif spacer.gif If you are unable to find an answer on our web site, you can e-mail your question to Epson Technical Support. spacer.gif Epson Service Center line_dkblue.gif spacer.gif For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center. spacer.gif Technical Support line_dkblue.gif spacer.gif United States Phone Number:
(562)276-7282 begin_of_the_skype_highlighting (562)276-7282 end_of_the_skype_highlighting
Hours: Mon.- Fri. spacer.gif 6AM-8PM (PT) Sat. spacer.gif 7AM-4PM (PT) Canada Phone Number:
(905)709-2567 begin_of_the_skype_highlighting (905)709-2567 end_of_the_skype_highlighting Hours: Mon.- Fri. 6AM-8PM (PT) spacer.gif

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Error Service required


Epson programmed their printer to monitor the waste ink counter andyour printer has reached the maximum value allowed, you have to resetyour printer to clear the waste ink counter.

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To reset the counter, download re-setter program here, install and follow the instruction in the web site.

Good luck and thank you for using FixYa.

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