Question about Creative Labs ZEN V Plus MP3 Player

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Zen V Plus is not recognized in Wins Xp Pro

I recently bought a Zen v Plus 2 GB. Comp recognizes it in Device Manager as functioning fine, but it is not recognized in my computer as a removable device. Also creative does not recognize it as a removable devise. Wins Media Player does recognize it and is able to sync w/ to player.Player function very well in playing play list installed. The problem is that I cant manage the playlist by adding and removing my playlist. Other players are functioing and are recognized by wins w/ no problems. All flash drives are recognized w/ no problems. Can someone please help me w/ this problem. A have contacted Creative a they have given me some advise but no solution as of yet. Thanks for all post. ODIE

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· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.

Posted on Dec 13, 2007

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Posted on Jan 02, 2017

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i can help with the computer registering it...

insert zen v plus install cd
exit out of autorun for cd
go to control panel
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i had the same problem but solved it, it seems that the usb driver does not always install with the software installation so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain

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By the way, before updating the firmware, let the battery have a full charge, ok?

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