Question about Panasonic Lumix DMC-FX50 Digital Camera

1 Answer

When using the zoom button the cam stops working

I bought the Lumix DMC-FX50 2 weeks ago and it was functioning properly till yesterday, now the problem is that every time I try to zoom in or out the cam stops working and the LCD screen becomes black with a message displayed on it says "PLEASE TURN CAMERA OFF AND THEN ON AGAIN" so I turned it off and on many times and I removed the battery for more than 4 hrs but the problem still persists. Please note that when I use the same zooming button to enlarge the saved pictures and it is working, but if I use it to zoom before taking the shot the whole cam freez. Now I'm taking pictures without zooming otherwise it will stop. Can anyone help solve this problem?

Posted by on

  • solotango Aug 21, 2007

    Actually the warranty is not valid in my country as I bought it from abroad, so instead of sending it back with a friend to the dealler I bought it from and get it fixed and then being sent to me back. I thought it might be a matter of a software problem and I can get a solution from some experts from your site.

  • solotango Aug 22, 2007

    I bought from Dubai- U.A.E,
    now I'm in Cairo - Egypt



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

This suggests the zoom motor has failed. As you only purchased it 2 weeks ago - it should be replaced under warranty

Posted on Aug 21, 2007

  • john ash
    john ash Aug 21, 2007

    You do not list your location or that fact that you purchased it from some other place
    So I cannot comment on that except to say this is a firmware problem and not user fixable.

  • john ash
    john ash Aug 22, 2007

    Well I would suggest it has to go back through the supplier chain for replacement from the importer/Manufacturer's- Somehow



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does my Panasonic DMCFZ28 take pictures when I push the zoom lever?

I suspect the snap key is shot circuited, use contact cleaner spray in the click button often press it to get ride of possible carbon shot circuit between the switch. in some cases the processor will malfunction, and if moisture or water particles gone inside, you must open the cam and clean the motherboard thoroughly with PCB cleaning agent.

Apr 10, 2016 | Panasonic Lumix DMC-FZ28 Digital Camera

1 Answer

Zoom lever stopped working on Panasonic lumix DMC-FZ8

Does it say anything about the lever under zoom levers in your owner's manual?

Nov 07, 2012 | Panasonic Lumix DMC-FZ8 Digital Camera

2 Answers

Cant get the zoom to work...

Zoom does not work on my Lumix DMC-FS3

Jan 12, 2010 | Panasonic Lumix DMC-FZ8 Digital Camera

1 Answer

Auto zooming on power up, intermittent problem

Possibly a intermittent connection in the control buttons or the ZIF (Zero Insertion Force) connector from the controls to the main PCB.
Take it in for servicing, they will do a trial by substitution (swap out control) and lubricate the connector.
There isn't really anything you can do to fix with this sort of problem.


Sep 28, 2009 | Panasonic Lumix DMC-FZ28 Digital Camera

1 Answer

Lumix DMC-FX7 No Controls issue

The cheapest thing to do here is just replace the camera, they are not fixed just exchanged by the factory.

Jul 06, 2017 | Panasonic Lumix DMC-FX7 Digital Camera

1 Answer

Panasonic lumix dmc-fx01 won't focus

See the post for the same camera: "Buttons stopped working": there is a small 2 position switch connected to the zoom button. In my camera the zoom switch was stuck in one of the extreme positions. You have to put it back in the middle an re-assemble.

Mar 29, 2008 | Panasonic Lumix DMC-FX01 Digital Camera

1 Answer

Panasonic Lumix DMC-tz1

lens mechanism needs cleaning ( moisture ) and possible alignment ( jarred ) ; charge or replace batteries , before getting estimate ;

Jul 31, 2007 | Panasonic Lumix DMC-LC33 Digital Camera

1 Answer

Lumix DMC FX8 lens cap opens intermitently,some images shoot rotated 180 degrees

hi, i've an fx8. i had a problem 2 weeks ago. my objective didn't want to close when i switched the camera off. it remained open. when i switched the camera on again, the objetcive has closed and opened again, and the _Turn Off the Camera and Turn On again_ message appeared on the sisplay. and remained in open position after switching it off. i tried some button combination, like menu button on, and power the camera on. it didn't work, but the second was the shotting button on, power on combination. an it worked, my camera did some kind of reset. it returned to the original position, and everithing is working since then.

Feb 12, 2007 | Panasonic Lumix DMC-FX8 Digital Camera

Not finding what you are looking for?
Panasonic Lumix  DMC-FX50 Digital Camera Logo

Related Topics:

179 people viewed this question

Ask a Question

Usually answered in minutes!

Top Panasonic Cameras Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

The Knight
The Knight

Level 3 Expert

75032 Answers

Are you a Panasonic Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides