Question about HP Deskjet 6980 InkJet Photo Printer
Hello, I just open the box containing the above printer on Sunday. Well, I have been experiencing nothing but problems with this damn printer. I tried reinstalling the software but to no avail! The printer just won't behave at all and I am tempted to send it straight back to the vendor who sold it to me. PLEASE HELP Sean
Ok, take 10 deep breaths. You have all the cards in your hand because it is new and you still have the receipt (please tell me you kept the receipt!) This is your last option and you are fully entitled to return it. First uninstall it completely. Turn it off and unplug everything and start again. Plug all back in, checking as you go that all cables are connected correctly and all parts are where they should be. Now, put the disc in for the printer as if to install, but dont't install it, when it runs hit cancel when it gives you this option. Now, make a back p copy of this disc using a burner. Now install the printer with this disc and post back here if it now runs ok.
Posted on Aug 31, 2007
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