Question about Samsung SCX 4200 All-In-One Laser Printer

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Scanner problem i cannot seem to scan any keep saying i/o error or sometimes turn off printer and turn on again to warm up...but still cannot sent image to pc...what seems to be the problem? am running windows xp....printer and copier works just fine.

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Re: scanner problem

Hi Kent here... I was facing the similar prob as Shants with I/O prob. I sent in to Samsung Customer service, they found nothing. At last I check into the USB cable. If the both end resistance > approx. 3.5 ohms the data scanning I/O error with prompt spontaneously. I got another USB cable with ~1.1 ohm which works perfectly. Samsung's design is too sensitive to the USB cable resistance. Please check it out. Kent Tan's Email:

Posted on Aug 27, 2007

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Re: scanner problem

What age is is the scannr? There can be an issue with 95/98/ME vintage scanner sand running in 2000/XP This is to do with the scanner processor[it controls what the scanner does], Older machines work to DOS commands and an XP computer is sending NTFS commands. There is no remedy- except to replace the scanner.

Posted on Aug 21, 2007

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