Question about Creative Labs ZEN V Plus MP3 Player

2 Answers

Not getting turned on

My zen v plus is new...about a month old...from usa...i've just used it for a week...used to take it for my morning walks...suddenly yesterday it didnt get powered on the morn...then when i connected it to the usb it got on...then again when i tried switchin it on,it's not working...not even when i connect to the usb...the computer's not detecting my player...i tried resetting and some other stuff i picked up from FAQs..nothing works,,,

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  • Handsfor4 Apr 30, 2008

    We found a ZEN Vplus...can't get it to turn on. The computer recognizes it tho. Tried the solution below (hold the on switch and reset) and still no power. The computer recognizes the reset however. Anything else I can do?

  • guitarno Apr 30, 2008

    My Zen V was not used for several months. When I finally went to use it, it was dead. I tried recharging the battery by plugging it into the computer via USB, and also using a USB based charging unit. Neither has worked & I have tried both several times. We got a new computer since the last time I used it, so no software is currently loaded for it. When I try to load the creative software (with the unit connected via USB), the software doesn't recognise the player, and won't load.

  • Anonymous Jun 11, 2008

    hi- I have a zen - m It only turns on when I plug into the pc.

    If I take it out I can't et the on switch to stay on. I tried Zen's fix it online site and then this site.

    I reset the device and nothing happened.

    Hope you can fix this.


  • Beirness Jul 20, 2008

    ZEN V Plus Does Not Power On or Charge

  • komaru6 Jul 24, 2008

    I'm having the same problem. I went to plug it in, and after being hooked up, it suddenly just turned off. The computer knows that its there (when lugged in or unplugged it makes the noise) but can't be found on 'My Computer'. It will not turn on, it won't charge and putting the pin in the reset button does nothing.



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Posted on May 14, 2008

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Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Posted on Dec 13, 2007


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2 Answers

My Zen seems to be totally dead after loading it with mp3 tracks. I've recharged it to no avail, it won't switch on or reset, and it is not recognised by my computer when connecting via a USB...

hi your not the only one i got mine for my birthday 8 weeks ago and now it dont work its like its dead this zen v plus to is like not the best thing to have all i see is people like me having some sort of prob with it

Sep 20, 2011 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Dead player

Hello :

According to your description I think that the battery is dead [ can't be recharged anymore ] . You need new battery .

good luck .

please rate !

Mar 31, 2010 | Creative Labs ZEN V Plus MP3 Player

2 Answers


ah, i have the same thing. it's damage to the screen, as far as i know. i just ignore it, except it's a pain for videos and pics. you can look around for a replacement screen if it's really bothering you, but you'll probably want to go find a repair shop to do it.

Oct 29, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Blank Screen

in cases of water damage remove zen cover get a soft brush old toothbrush will do brush the circiuts well. now put cassing back on. If this fails then i think its time to buy a new one.

Sep 04, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My creative zen player used to connect to pc now it dosent

my pc stopped detecting my zen. i tried and tried on all different pcs and nothing would pick it up. couldnt even get the battery sign on the zen. thought it was knacked. then one day i plugged it in again, got distracted and walked away. when i came back about two hours later, it was detected and charging. thought maybe that it was so flat that it had to charge a wee bit before it could display anything or the pc could find it. i dont know, dont know much about these things. just a thought

Apr 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Unable to turn on My Creative Zen V MP3 player

I Have a creative 8 GB it do
es not donnload music

Jul 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen stone 1GB low battery even after charging

go and delete some songs by this your zen memory is free.
and go to adjust power property and select the right power management for ur eqipment.

Jun 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Re-building library

Replace hard drive

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen frozen

Go to recovery mode, and do a disk clean up. If that doesnt work, then you might have to format it.

Did you reset it properly? To reset your zen, put a pen head in the hole under the power button for 20 seconds


Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

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