Minolta Bizhub C353 fails scan to emails

Looks like it lifts straight up, here is the service manual for you to read.
Don't forget to like if this was helpfull;
https://www.scribd.com/doc/164064752/Konica-Minolta-bizhub-C203-C253-C353-Field-Service-Manual-pdf

try this site


Self Help Product Support Konica Minolta Business Solutions Inc

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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

how to connect bizhub c353 with dicom perifery

your email settings got messed up... you need to go to pagescope (web interface) by typing the ip address in your webbrouser that is connected to the network and check the scan settings to see if mybe you missed something or if something has changed....

Hi Tim,

Can you please let me know the exact error message that you get , while you attempt to use the scan to email function?

May end users believe to scan-to-email to themselves internally, and then send it externally.
and the find it as a probably better option, as we get to preview the attachment before it goes out.

If you are using an exchange server then the exchange cannot handle the message size or attachment size, as well as when there is actually not enough space on the server probably it's full or near full.

Try setting up the email account again and then check if the problem persists, most probably this problem would not persist after a reset of the email account.

Hope this helps...:)

have a bizhub 250 trying to scan to pc via smb on a network. Keep getting login failure. Can you help

This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.

at the copier press the scan button touch direct input tab,touch scan to smb, in the host name field enter the tcpip address of the target pc, in the destination folder enter the shared folder name, in the user id field enter the valid workgroup or domain user name, in the password field enter the user password, press start. at the computer you have to create a shared folder on the root of c: and give it all rights read and write allowed this is how to scan to a shared folder you can also sca to an internal email server or to a ftp server on your network or to a usb flash drive that you can plug directly into the machine

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.