Question about KitchenAid 24 in. KUDP02SRSS Stainless Steel Built-in Dishwasher

1 Answer

Soap dispenser door is not opening

There is nothing blocking the door and it won't come open. Any suggestions?

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  • tking01 Aug 23, 2007

    THANKS FOR YOUR HELP THE DISHWASHER IS UP AND RUNNING!

  • paulspf Sep 03, 2008

    soap door fails to open, where can i order this solenoid

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  • 51 Answers

Hi tking01 The soap dispenser draw is operated by an electrical solenoid. It sounds like your solenoid has failed and needs replacing. This unit is located within the door itself. Regards

Posted on Aug 21, 2007

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Dispenser door will not open


Hey friend, thank you for the post!

I understand that your soap dispenser door will not open on your Frigidaire dishwasher, LGBD2432LW0A. You could possibly be seeing an issue with soap dispenser not getting water into it to release the soap from dispensing. I would check to make sure there are no dishes blocking or obstructing the soap dispenser. You could also remove the soap dispenser to clean it and make sure there is no buildup of any previous detergent remaining that would cause the door to not open. If those steps do not solve the issue it could be a problem with the dispenser and I would recommend having a tech come out to the home to properly diagnose and repair the dishwasher. Hope this is helpful. -Matt

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The soap dispenser at times does not open during the wash cycle. When the cycle is complete and the front door is opened the soap dispenser is either stil closed or at time is open with the soap still...


Check the way you're loading your dishwasher. Sometimes large plates or baking pans can block the door of the dispenser. The latch unlocks but because the door is blocked, the detergent can't get out. Once you open the main door, the dispenser door may pop open and looks as if it has been in the fully opened position when it was actually held in place by that large utensil!Cutting boards are major blockers as well.
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Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these.


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do you have a salt unit fitted. I had the same problem and the repair guy had to replace the salt unit as it was blocked up. Failing that it might be the board not opening the solenoid to allow the water to be jetted through the soap dispenser.

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