Hello Mr.Johnson !
You can start a scan from a computer or from the control panel.
To use the scan features, your device and computer must be connected and turned
on. The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
screen, near the clock. To verify this on a computer using the Mac OS, open the HP
Device Manager, and click
Scan Picture. If a scanner is available, it will launch the HP
ScanPro application. If it is not available, a message appears to let you know that a
scanner was not found
Here you will find a link that will take you to this printers service manual (device documentation) :
http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf
Hope this can help you
You can contact me directly on:
[email protected] Good Luck
cannot scan get error no scan option hp officejet 7580
michael 708-895-6960
[email protected]
I try using solution center but it says cannot scan, other computers are using the network. Tried turning off all other computers on network, still doesn't work.
I am fed up with HP all-in-ones. Last one had same problem.
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