Question about Creative Labs ZEN SLEEK MP3 Player
Zen Sleek had poor battery life and would only turn on/off by pressing reset with end of paperclip. Tried to reload firmware. Now just goes into recovery mode. When I try to re-install firmware the software says device not connected. Media transfer software doesn't see MP3 player either, but PC recognizes that an external device is there. How do I get Creative media software and especially the firmware install software to see the MP3 player?
Try the information here remove MS Media player 11 http://126.96.36.199/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=366,E=0000000000255567421,K=6463,Sxi=6,Case=obj(16737),Kb=ww_english_add,VARSET=ws:http://uk.europe.creative.com/
Posted on Aug 30, 2007
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Posted on Jan 02, 2017
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them
Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
please mark the post with a fixya
Posted on Feb 19, 2008
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