When my Mad Catz headset, when muted, buzzes to where it isnt audible by me but the other players. Also, when it isnt muted it echos when other people talk into there headsets.
I've tried to unplug it and plug it back in but I cant seem to solve the problem.
How long have you owned this mic?
I am a recording engineer, so I have seen any kind of damage to mics you can think of. Headset mics are a little more susceptible to high-volume damage (especially game console mics, usually due to intensity of the game!)
I have never dealt with Mad Catz customer support directly, but sadly, in most cases the unit needs to be replaced.
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I can not get the device to work with anything,phone or my pc . how do I get this device to connect with anything. It was sopposed to be rebuilt . I have noway to send it to be fixed. can you help. email@example.com
I had the same exact problem with a brand new x32 headset. right out of the box it was echoing for my friends. Also, if I muted my mic it would kill the chat volume (ie barely even audible). I switched the voice to play through speakers and it worked flawlessly after that.
Not sure if it is a hardware issue with my controller (my other headset worked just fine) or if it is a defective cable I received, or a design flaw with the x32. If you are looking for a work around, try setting it to play through speaker.
I found this on the Turtle Beach website:
If you or other players hear echoes in Live Chat:
Does it happen if you use the Microsoft communicator?
Mute the microphone on your headset. Does the echoing stop?
In the Xbox Dashboard > Settings > Live, set the voice to Play Through Both and unplug the talkback-controller cable. Does the echoing stop?
Echoing can sometimes be caused by high latency ("lag") on your internet connection. This may come and go depending on how much bandwidth is being used in your area.
If your talkback-controller cable's plug gets dirty, this can also cause echoing or static. Also check the input jack on the controller and make sure no foreign objects are in there.
Read these links for more advice:
Echoing can be caused by "a poor connection between the headset and the controller."
"The most likely cause is either a plug that isn't pushed all the way in, or gunk on the plug."
"If you hear echo, then... someone in the chat session... needs to clean off their metal headset plug."
Each party needs to keep their earpiece (listening) volume at the minimum level that is audible to reduce chance of feedback.
Also, look to see if there is an encryption on/off option on the phone...this could be causing an echo in either state due to interference...try switching encryption on/off.
Also, check your update options on the phone, you didn't say which kind of phone it is but some can get firmware updates that may be needed for bluetooth to work well.
Finally, you may get results by deleting the device on the phone and re-adding it thru discovery.