I have checked all the connections on the brush. No smell, no previous problem. Just stopped turning.
The brush may need to be reset via the button next to it. Also remove any hair that may be wrapped around it.
SOURCE: Dyson DC07 Vaccum - brush will not turn
Hi.
Your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.
Check the clutch control knob which is at the bottom left side of machine looking from the front.
It should rotate to drive position when handle is pulled back.
If it doesnt turn the knob by hand to drive & try the machine.
If you still have no brush rotation after doing all this then UNPLUG machine from mains supply.
Now lay machine on its side & remove the sole plate, This is the cover over the brush roller.
Turn the 3 plastic screws to unlock postition & lift sole plate off.
Now try to yurn brush roller using your hand. It should turn freely if it is difficult to turn look for any foriegn object obstructing the roller.
If no obstruction found then remove the brush roller from the machine & check the bearings in the ends of the brush roller one or both may be siezed up if they are then new brush roller will solve the problem.
If bearings are good then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.
It is difficult to fully explain the clutch removing procedure,
But there are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/
SOURCE: rotating brush will not turn on my Dyson DC07
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
SOURCE: The brush on my Dyson DC17 Animal does not turn
Remove the plate over the brushbar. Gently clean out debris. Put plate back on,plug in and turn on vac and press brush bar button to reset.
SOURCE: stop working. brush was cloged. It there a reset button?
i had a similar thing happen and just got off the phone with dyson. there is a resettable switch on the handle. they told me to start the vacuum in the upright position, put it in the non upright position, then push and hold in the beater bar switch which is located next to the on/off button for 10 seconds and the beater bar should start to function once again
Official advice and support for Dyson technology
SOURCE: dc25 animal. front brush not working
Hi there,
Your DC25 is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head is free of obstructions and removed any threads or hair from around the brushbar, you should be able to reset the machine. For assistance in doing this, please follow the steps shown in the video below.
Please note, it will not be necessary to remove the soleplate as suggested by Spizlarkie. The automatic shut-off feature protects the belt from breaking, and disassembling the cleaner head to this extent will void the machine's 5-year guarantee.
I hope this helps- if you'd like any further assistance or advice, please call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US). You can also find information on using and maintaining your machine by visiting www.dyson.com and clicking 'Support'.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
Testimonial: "fantastic advice that worked a treat,thanks."
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