Question about Brother IntelliFAX 4100 Laser Fax

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Sending fax error only

When we print the printer works fine, but if we copy or transmit a fax, at odd intervals there is a 2" wide black skid mark in the middle of the fax. I cleaned the white strip and the glass light bar to no effect. We are still getting the black mark. It looks like a rubber roller skipped or something...very odd.

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  • jenraygor Aug 22, 2007

    when we print the printer works fine, but if we copy or transmit a fax, at odd intervals there is a 2" wide black skid mark in the middle of the fax. I scanned a 30 page file and there were the marks going down 4-9 pages at a time and there were also some perfect pages, but few.
    I have cleaned the white strip and the glass light bar to no effect. We are still getting the black mark. It looks like a rubber roller skipped or something...

  • Anonymous Mar 13, 2014

    It worked fine prior to being moved, is there a setting that reset? Thanks in advance!

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Can you post some images of exactly what this looks like? Just make a few copies of a blank sheet of paper if you need to - actually that would probably be better so we'd get nothing but the skid mark. I might be able to make some educated guesses about it once I see it.

Posted on Aug 30, 2007

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This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.


If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

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1 Answer

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