Question about Pacific Image PrimeFilm 3600 PRO Film Scanner

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Installing scanner drivers

Just bought a new PC which has windows vista which wont reconise my PrimeFilm PF 3600Pro scanner drivers when I try to install them from the software disc. Eny solusions? Toni.

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Re: installing scanner drivers - Pacific Image PrimeFilm 3600 PRO Film Scanner Scanners

I have the same problem of Crowsnest

Posted on May 01, 2008

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Re: installing scanner drivers

You can download the software from the link below: Please update the question & let us know if the information given was useful to you - Good Luck!

Posted on Aug 20, 2007

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I have a primefilm 2700 scanner and I'm looking for drivers for this scanner for windows 7, can you help out?

Scanners are often not supported when a new operating system comes along.

The simplest solution would be to run an old computer with the correct drivers for the scanner, I'm afraid. You can probably get an old computer for around £30.00, which is far cheaper than buying a new film scanner.

Jan 20, 2015 | Scanners

1 Answer

Pacific Image PrimeFilm 1800u Film Scanner : is there a Windows 8 driver out there somewhere? Can anyone offer some help in finding it?

PrimeFilm 1800u will not work on Windows 8.
Here is the response I received from the company for the question:

Where can I get drivers for windows 8? Windows 7 drivers are not working on Windows 8.


Hello, This scanner will not be supported on windows 8, all of our USB 1.0 technology scanner will no longer be supported beyond Windows 7.


Dec 19, 2012 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Trying to download a driver for primefilm 1800u

The drivers it needs are in Windows\system32\drivers and include usbscan.sys and 2 others. I discovered that I had to run the device troubleshooter until it came across the single image scanner, I let it install drivers and then it worked with the primefilm software. That took hours, but the solution was to let Windows 7 64 bit do a troubleshoot on the hardware.

Dec 26, 2011 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

The setup cd worksok for windows 98 but fails for xp or vista for twain 32/usbscan

Follow the link below to the manufatures website. The link will take you directly to the how to install the scanner and the driver download page. Follow the steps and you should be good.

Hope this helps

Sep 01, 2011 | Pacific Image PrimeFilm 3600u Film Scanner

1 Answer

Trying to use PrimeFilm 1800U scanner on my Dell PC (with Vista), but when running supplied Presto ImageFolio (Mr. Photo) CD, the following message appears: 'String MSG_OS was not found in string table'....

Uninstall Presto Mr Photo, image folio & Cyberview, all of which are not Vista compatible. Obtain new scanner drivers from Also, can use any image editor once scanning complete. Google provide free application called Picasa at

Sep 09, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Instruction manual for Prime Film 1800U scanner

yes the driver can work on Vista systems, you can find manuals and drivers here:

Jul 24, 2009 | Pacific Digital PrimeFilm 1800u Film...

1 Answer

Computer can't communicate with scanner.

Go to START menu click on devices and printer, then locate and click on add device, and follow the instructions.
Hope this helps you

Mar 08, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

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