Question about Brother MFC-5840CN All-In-One InkJet Printer
MFC 5840cn - lcd shows 'unable to print see troubleshooting and routine'
Posted on Sep 30, 2008
Error message Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan Cause The MFC has a mechanical problem. OR A foreign obstacle, such as a clip or ripped paper, is in the MFC. Solution Open the scanner cover and remove any foreign obstacles from inside the MFC. If the error message continues, please follow the steps below before disconnecting the MFC so you will not lose any important messages. Then, disconnect the MFC from the power source for several minutes (which will erase all faxes), and then reconnect it. Check whether the MFC has faxes in the memory 1. Press Menu/Set, 9, 0, 1. 2. If the MFC has no faxes, disconnect the MFC from the power source for several minutes and then reconnect it. OR If faxes are present, you can transfer them to another fax machine. Go to Step 3. OR You can forward the faxes to your PC. Please see Transfer faxes to your PC. Transfer faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. 3. Enter the fax number to which faxes will be forwarded. 4. Press Black Start. 5. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1 Transfer faxes to your PC You can move the faxes from your MFC?s memory to your PC. 1. Press Menu/Set, 2, 5, 1. 2. Using ▲ or ▼, select PC Fax Receive, and then press Menu/Set. The LCD will ask if you want to transfer a fax to your PC. 3. To transfer all faxes to your PC, press 1. OR To keep all faxes in the MFC?s memory, press 2. 4. After the faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User?s Guide on the CD-ROM.)
Posted on Sep 06, 2007
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Posted on Jan 02, 2017
printer will not print referring me to the trouble shooting and maintenance chapter in the manual which I can't find......I have a Brothers MFC-420cn CAN YOU HELP ME......
Posted on Feb 05, 2008
SOURCE: UNABLE TO PRINT
press menu then start bk copy then fourtimes arrow-up button (tel.index) quick after another.
machine will be in maintenance mode and lights will flash.
press start bk copy in case machine wont directly display the error code.
Error starting with 4 means defective print head.
Error starting with 5 menas defective purge station or cycle problems.
both error series means: you need a new printer...
Posted on Feb 13, 2008
you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:
Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.
1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)
Posted on Jul 11, 2009
Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
7.) - switch off the printer ,switch it on
- ready to print
email me if I help you. . firstname.lastname@example.org
Posted on Mar 26, 2010
i posted few days back solution to this particular problem, please follow these steps:
first, try to establish if this really is full absorbent pad, remove power cable from the back, wait 20sec, press menu/set key, insert power mains - in most brother printer/faxes this will display machine error code. if this is code 46, you are on the money, your absorbent pad is full (not necessarily, only counter is showing it as such in most cases).
we will asssume that counter is showing full and therefore reset it again to zero:
1. after machine code is displayed, key in "80",
2. go down with arrow key till you find "purge counter"
3. type "2783" this should set counter to "0"
4. press "stop/exit"
5. press "9" twice
6. remove cartridges from craddle
7. remove power cord
8. insert power cord back
9. switch on printer
10. insert cartridges back
if that do not work, then maybe really you need to replace absorbent sponge... it is done under warranty and if not technician in service centre.
if you want to do it yourself, remove cartridges, remove fron cover and on the right hand you will have "offending" sponge. either clean it (absorbent, lint free tissue is fine to remove excess first, then few drop of water and repeat draining process with tissue several time, at least till "cake" from the top is removed. best of course will be to replace the sponge with new one.
after that you still need to reset counter. in another way - follow steps...
if you find this advice useful, pleasae leave comment and rate it, thanx!
Posted on Jul 31, 2010
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