Question about Kensington 72223 (72213) Mouse

1 Answer

Cursor More and more frequently the cursor disappears only to be found in the upper left hand corner of the screen frozen/stuck and unmovable; however, the keyboard still functions The only way I have been able to "unstick" the cursor is to turn the computer off.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers
Re: Cursor

Hi, You may want to verify that the autoswitchoff (Allow the computer to turn off this device...) is disabled or grayed out; right click on my computer, click on Properties, click on the Hardware tab, click on the Device Manager button, expand your Mice and other pointing devices, right click on your mouse, click on Properties, click on the Power Management tab. You can also try updating the drivers. You can also do this on the USB Root Hub if your mouse is USB connected. Hope this works for you and post back how things are or should you need further information. Good luck and kind regards.

Posted on Aug 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Mouse does not move cursor, button works though

It could be the light, but have you tried using a different less reflective surface?

Feb 17, 2014 | Quill AirObic Mouse - Right / Left Hand

1 Answer

Cursor frozen on Acer Windows 7 keyboard

Hit the windows key on your keyboard and use the Cursor keys (up and down, left and right keys) and the enter key to work as a left click

Nov 10, 2011 | Acer Keyboards & Mice

1 Answer

Mouse/cursor works fine on PC but disappears when watching recorded TV using windows media center. model KB3800TPW

Usually when watching something on your computer in full screen the cursor will disappear. If it comes back when you move the mouse then you have nothing to worry about.

May 03, 2011 | Gear Head WIRELESS keyboard/Mouse

1 Answer

My blue nipple mouse is screwing up Toshiba Satellite 6100 Mouse i in the middle of the keyboard works rarely but sometimes moves cursor to upper right or lower left corner of screen & then it...

Sounds like the keyboard has gone bad (the mouse and the keyboard are integrated into one unit). Replace it. Cheapest source of these parts will be eBay.

Sep 16, 2010 | Toshiba C99704 Mouse

1 Answer

Spilled Coffee on HP Laptop--miraculously it works with errors

It depends on how damaged the keyboard is. Electronics get very touchy about such things. If you let it dry it may work, but there may be some circuitry damage. You may need to seek professional repair if the board doesn't start working. Also, you could get a new keyboard for it and install it yourself. Until you do this go get a desktop keyboard and that should get you by. Keep an eye out for other problems, the coffee may have gone deeper into the laptop and may have gotten onto the motherboard. Your files should not be in danger anymore, because it is somewhat hard for liquid to get into a hard drive (unless it causes a surge).

Feb 08, 2010 | Toshiba P000171240 Keyboard

2 Answers

Cursor jumps all over with a touch of the mouse why

trackballs and other ball mouses have an optical sensor inside the cup that holds the ball. dirt, lint and debris that falls into the optical sensor can make the cursor jump around - the sensor detects the debris as if it were a ball movement. Clean the inside of the cup and the jumping should stop.

Cleaning the cup -- first clean the three points that hold the ball up. They tend to grap whatever dirt or grease gets onto the ball from the user's hand. Clean the rectangular sensor window with a que-tip or by blowing into it. Get any stuck debris out of the corners. Finally, turn the mouse over, without the bal inside, and tap it on a hard surface. This can knock loose any remaining debris that can fall into the sensor window.

Dec 11, 2009 | Logitech Trackman Marble FX Trackball

3 Answers

The cursor moves randomly while I use the trackball

this problem is caused by a defective mouse, replace it.

Sep 09, 2009 | Logitech Marble Mouse Trackball

1 Answer

My mx1000 likes the corner of the screen

Check the batteries. Try changing them to see if this resolves the problem.

Ensure that you have a good surface for the mouse to travel on and make sure that the receiver for the mouse hasn't fallen down the back of your desk etc as this will cause the cursor to jump around the screen.

Hope this helps

Please rate my solution


Jun 17, 2008 | Logitech MX1000 Laser Cordless...

2 Answers

Touchpad going crazy...

set ur mouse button to default or reinstall ur drivers this may fix ur problem.

Feb 13, 2008 | Dell F3534 Touchpad

Not finding what you are looking for?
Kensington 72223 (72213) Mouse Logo

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kensington Keyboards & Mice Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Laxman Bisht
Laxman Bisht

Level 3 Expert

650 Answers

Carlos Jaen

Level 3 Expert

435 Answers

Are you a Kensington Keyboard and Mice Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides