Question about Creative Labs ZEN V Plus MP3 Player

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Problem with mp3 player

My creative zen mp3 player (2gb) has a black screen. This is my second one to do that, I can't look at my library or still plays, just have a black screen.

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  • Anonymous Nov 06, 2007

    well when i first got it and tried to charge it and it frooze and soon the screen became black i can still play music but its a pain not being able to see.

  • mandy123 Dec 13, 2007

    My zen v plus plays music but i cannot see anything on the screen. It's black. This is my second one to do this. Help!!!!!!!!!



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Screen Doesn’t come on anymore

Posted on Dec 13, 2007


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1 Press and hold the Play button while powering on your player.

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try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

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