Question about Brother MFC-3240C All-In-One InkJet Printer

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MFC-3240C Every time that I print a picture the printer scratches it while printing it; this only happens when printing pictures. Can you please let me know what can I do to avoid being my pictures scratch.

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Re: MFC-3240C

If you are using cheap photo paper, the ink won't dry fast enough before touching parts of the printer as the paper moves during the printing process. Solution: buy top grade photo paper which dries the ink instantly upon contact with the paper.

Posted on Mar 08, 2008

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Re: MFC-3240C

On some injects, paper dust collects under the print-head and will eventually drag across you picture or document. On most you will see a hook like drag at the end of the line where the pater was advancing and the print-head was returning. If this is the case, unplug the printer and try to carefully clean the junk out from under the print-head with a piece of pater towel maybe even very slightly moistened with water.

Posted on Jan 31, 2008

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Re: MFC-3240C

The printer may not be scratching your printout but you may have a clogged printhead. A clogged printhead will constantly miss a spot creating an effect of a scratch printout. Please run an all inks printhead cleaning routine (2 or 3 times) and create a test page. Best Regards

Posted on Jan 17, 2008

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Before I go into your solution I have to mention a few things first. Your printer software utility has multifunction printing capabilities. What I mean is you can print on thin paper , thick paper , and even glossy paper. I would go into your settings for your printer specifically for pictures or graphics and see what the paper thickness size is set for. Compair this to your setting for normal text printing and change your picture and graphics settings so it matches your text printing. I would also check on your printer some have a flip switch to set the printing head height. If it is selected low this could also cause scratching.

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