Question about Brother MFC-3240C All-In-One InkJet Printer

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Printer Every time that I print a picture the printer scratches it while printing; this problem happens only with pictures.

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Re: Printer

Before I go into your solution I have to mention a few things first. Your printer software utility has multifunction printing capabilities. What I mean is you can print on thin paper , thick paper , and even glossy paper. I would go into your settings for your printer specifically for pictures or graphics and see what the paper thickness size is set for. Compair this to your setting for normal text printing and change your picture and graphics settings so it matches your text printing. I would also check on your printer some have a flip switch to set the printing head height. If it is selected low this could also cause scratching.

Posted on Sep 22, 2007

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The printer may not be scratching your printout but you may have a clogged printhead. A clogged printhead will constantly miss a spot creating an effect of a scratch printout. Please run an all inks printhead cleaning routine (2 or 3 times) and create a test page. Best Regards

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