Question about Viking VGSC366-6B Gas Kitchen Range
The model is a VGSC366-4GSS and about 4 years old. The termostat and electric control module for the oven was changed last year and the oven temperature is now: 350F when set to 200F 390F when set to 300F 450F when set to 350F 495F when set to 400F 575F when set to 450F Is there any way to adjust the settings or is other fault at play? Burners shut on and off at the higher temperature as they should, but it is impossible to produce temperatures less than 350F in the oven. Please indicate possible solutions.
Sounds like the wrong module got installed or is defective. Dangerous situation. Call or take it back to whoever installed it. If you did yourself, pull the control module and return it to the shop you bought it from for a new one or make sure you have the correct module by checking the part number on the module itself. Better yet call Viking directly. Here's customer support info: Customer Support If you own a Viking product and have questions or require assistance with product repairs if you wish to speak to a customer service representative please call us at 1-888-VIKING1 (1-888-845-4641), then press 1.
Posted on Aug 20, 2007
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