Question about Rancilio Silvia Espresso Machine
I've had my rancilio for just a smidge over two years. It's been great. My husband cleaned the machine with the recommended cleaner last week and since then, the machine makes an awful noise when turned on and no water ever makes it through, thus no espresso. The steamer does work, however. Can these machines be sent back for repair or is there something I should check first? Thanks, Meaganbz
Ok, We got a solution. We have hard water from a well. We disassembled the 3-way valve and removed the brass valve receiver. The outlet going to the coffee was plugged up solid with gunk (technical term). I used a tiny piece of wire from a wire tie and cleaned out the gunk, then soaked all the brass parts in descaler. The whole effort only took about half an hour. We used a crescent wrench, phillips screwdriver, and a 3mm allen wrench. We found the directions for the process at http://memweb.newsguy.com/~jenkins/silvia/. I think that descaling loosened a bunch of gunk from the tank and it got jammed in the tiiny hole.
Posted on May 02, 2008
I had exactly the same problem, solved by following the link in plangley's advice above. In my case there was a tiny (2mm) flake of pink paint that had flaked off from inside the hole marked '2' in the brass valve receiver, which was partially blocking the hole. Once the flake was removed, and the whole thing reassembled, Silvia was working like a dream again and my 8am anxiety attack came to an end.
I cleaned my machine with descaler a few months before - perhaps the descaler caused the pink lining paint inside hole 2 to flake off?
Posted on Feb 15, 2009
Had the same problem, and on my machine it was the solenoid part of the solenoid valve that was faulty. My Rancilio retailer had this in stock, and changing it was easy. See http://memweb.newsguy.com/~jenkins/silvia/ for details on how to disassemble the Silvia in order to get to the Solenoid. (Note that the article does not cover how to actually change the solenoid. It is easy but if you are in doubt please contact an authorized service center).
Posted on May 29, 2008
I needed to replace the solenoid, but got it to work!
Posted on Feb 08, 2016
I have had what seemed to be a air bubble in the line on and off for months and finally found a solution that seems to fix the problem when it happens:
Turn the machine on and pump on (bottom switch). Heat machine up. Turn on water switch (middle switch) then open steam valve at the same time. This seems to clear the air bubble and then the water enters the group head like normal.
This problem was occurring almost daily but since I have done the above, it has only happened a couple of times in the last month. Good luck!
Posted on Jan 22, 2008
In my case, I consulted with the service agent and took the machine in. It wasn't the pump, as that was obviously still working (both audibly and in pumping water from the steam wand). I tried descaling but that didn't help. The likely culprit is the solenoid valve which as I understand it directs water between the group head for espresso and the steam wand for hot water. That certainly explains why in my case there seemed no difference between operating the first or the second button.
Posted on Jan 08, 2008
All could be different problems, I will only tackle the first here.
I sound like when he took the group head apart, he put the nozzle block in backwards. This will block the hole that the water comes out. Take the screw out of the group. The nozzle is under the screen. Make sure the gap under the holes is pointing up.
Also, try backflushing a few times.
There may be a service company in your area. Look under resteraunt service.
Posted on Jan 08, 2008
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