I have error whenever i just select encoding only

Hi There,

I presume (from the error number) that you are using LC3 (monochrome) dye film in your printer.
This error is normally given when the printer detects LC3 (monochrome) dye film, but is then sent 'Colour' printing data from the driver.
If you have 'encode only' selected there should be no printing data sent to the printer at all (number of copies = 0), only the mag stripe information should be sent.

I suggest you contact Magicard Technical Support in the UK (I am one of their support engineers). We will need some further information (serial number of the printer, etc). Please also check you have the latest firmware (print the internal test card by pushing the button on the back) and are using the latest driver. All are available for download from:

www.magicard.com

To contact customer support send an email to:

customer_service@ultra.co.uk

Advice is free regardless of whether the printer is in warranty or not.

With Best Regards,

Alan.