Question about Logitech Internet Chat Consumer Headset

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Microphone does not pick up voice

I have the Logitech Internet Chat Headset And use the mic to talk on WOW, but it is not picking up my voice, i have looked around the forums and have tried the contral panel-voice tab-test hardware, but it didnt pick up my voice, and there was no other option to choose for the recording tab! is there a driver i must install or what? please help me?

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  • Gmcmanusscot Aug 21, 2007

    Using your advice i tested my mic on a different pc, and it worked perfectly, the different pc being older however. i must have a problem with configuration but i don't understand what's wrong, i have my soundcard (NVIDIA(R) nforce (TM) Audio) selected for recording device, and nothing is muted! this is really frustrating as i need my mic to work, please, any further assistance would be greatly appreciated?

  • Anonymous Mar 06, 2009

    i have the same problem its not a error, its a configuration error, but it wont work with my dell for some reson

    my computer cant pick up my voice for some reson lol

  • cocos_God May 15, 2009

    hello i was using my mic to talk with my gf this morning and all of a sudden she couldnt hear mic is fine as i tried it in another computer...i put another mic in my pc and still it wont let recognise sound..i tried using the other mic slot in my pc at the rear but still it doesnt work...nothing is muted and its just a simple plug and use really struggling at the moment if any 1 has ANY sugestions please post :)
    thank you



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I am sorry to say but I think that perhaps your Microphone is faulty? These headset leads are notorious for breaking. If you know how to use a meter, perhaps you could check the circuit, and "see" if there is a Microphone attached? Could you "Test" it on another PC? But if this isn't the case below are some helpful links.. I "Googled" this --->troubleshooting microphone problems xp?

Posted on Aug 21, 2007

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1. Rotate the boom mic end while talking. Visualize and or feel through the foam for a semi cirlcle and flat area. The flat area must align with your mouth. Obviously, there are 2 flat areas, a front and a back.

2. Make sure that the mic inline controller on the wires from headset to PC plug in is not set to mute.

3. Go into Start / Control panel and look for Sounds and Devices and open it. Click on the audio tab. Analyze your options for playback device. You may have more than one playback device available, but perhaps only one really works.

4. What kind of sound card do you have? Do you have onboard sound, which is built into the motherboard like Realtek, or do you have an addon card installed in a PCI, PCI-e, or USB external sound card? Go to Start\Control Panel\System Properties. Select Hardware tab. Click the + sign next to Sound, Video, and Game Controllers. Right click, 1 at a time, on each device, select update driver, and allow the PC to access the internet to get the updated driver. If that was not successful, investigate the sound chip on your motherboard to find out exactly which one it is and go to the manufactures website, or go to the motherboard manufacturer's website and look for a section called support. Search for the appropriate sound driver. Download it

Uninstall the old driver by looking in the device manager as listed above. Reboot the computer. Get back to the device manager screen and select the sound card again. Update driver, and select you have the file saved on a disk or computer. Browse for the downloaded file path, update, reboot computer. Problem should be solved

5. Last, if you still have a problem, perhaps the plug in for the device is slightly defunct. You could try getting an 1 or 2 adapter plugs to change the plug size to a different size with the first extra adapter and then another adapter to switch back to the same size you need. Try to plug it in again and see what happens.

6. More complicated, you can try to increase the mic boost in game settings / options. And also make sure that you try setting all audio in game options to low, then medium, then high..checking each setting for compatability with your headset. You can also change the sampling rate in Start\Control Panel\Sounds and audio devices\Volume\Advanced try maxing and minimizing the hardware acceleration and sampling rate.

Good luck

Posted on Aug 24, 2009


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Here are a few things you should know and check for to get the voice chat to work. · Firewalls - the voice chat feature may not work well behind company firewalls. Even though you can get other features of Yahoo! Messenger to work, the voice chat feature uses separate technology and may not work as well.
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