Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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My book pro 500g external drive works on my xp home but not on xp pro

My Book Pro 500g external drive never wants to work on my xp pro laptop and PC. I have xp home edition on two other PCs and the My book Pro is recongised and works ok through usb 2 connection. I had it working on my XP pro PC for a day tansfering files onto it in Fat32 fortmat and then learnt that the drive would perhaps work better formated as NTF but having done so still can not get it recognised on my XP Pro PC and lap top. Have reformated my XP pro PC in the hope that the ex drive would be recognised on a clean XP pro PC but it refuses to do so. Has anyone got an easy answer. It worked for awhile but not any more. disappointed and frustrated yodel

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Hi Yodel, Plug in the Book Pro. Then ff you RIGHT mouse click on MYComputer then select PROPERTIES and then click on HARDWARE then DEVICE MANAGER Do you see any exclamation marks? If you do, click it with the mouse and select remove. Then unplug the Book Pro, restart the pc and then plug the bookpro back in. Let me know what happens.

Posted on Aug 20, 2007

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