Question about Rio Carbon MP3 Player

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Rio carbon upgrader message

I have an unusuable rio carbon--turns on, charges, drops to a screen that says upgrader. From there it doesn't do anything. Any suggestions? Call me Linda your entry page kept refusing my name and suggesting I use a different nickname-several times, I'm frustrated. Linda

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Re: rio carbon upgrader message

Hi Linda, Your Rio Carbon is telling you that something is messed with its firmware and it can be resolved with an upgrade. You have to determine the exact model of your unit and download the firmware from Again you must choose the exact model. There are two ways of updating firmware updater or internet updater. complete instructions are also available. further you would need to connect your Rio to a PC to perform the upgrade. Good luck and pls post back should you need further information. Kind regards.

Posted on Aug 20, 2007

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my rio carbon had the same problem and displayed upgrader all the time if it helps what i did was i cf modded my rio carbon look on google and see if your rio chiba can be cf modded and if that works that would be pretty cool and remember if you have any tech problems or mp3 problems google it and google usually will have an answer have a good day

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Rio carbon player does not start it reads UPGRADER. I tried resetting needle in hole but still reads UPGRADER

try puting a cf card in it or look up problem on google if this doesnt help hold in menu and power for 4 seconds see if this helps in undoing the upgrader message if not try connecting it to a windows pc with xp or 7

Aug 13, 2011 | Rio Carbon MP3 Player

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My rio carbon says upgrader and won't switch on any help thanks

Go here and download the firmware.

First Reset your player, Do not turn back on. Plug it into your usb cable. Download your updates then run them.

Do not touch your player till your done.

It worked for me. Right now it started to charge. I

I went here for a solution. Then ended up providing one. He he he. Good Luck.

Nov 25, 2008 | Rio Carbon MP3 Player

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No content message???

Perform a firmware upgrade as instructed on the rio website - it will wipe everything clean. Make sure the player is fully charged or this upgrade will kill the player.

Oct 29, 2007 | Rio Carbon MP3 Player

1 Answer

Rio Carbon stuck "WRITING"

The writing message may appear for a good forty minutes after completing the firmware upgrade - make sure your player is fully charged and just let it sit for an hour on that writing status - it will stop eventually.

Sep 10, 2007 | Rio Carbon MP3 Player

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Rio carbon saying "upgreader"

im not sure it'll help but something told me when mine said the same thing that the device needed a new driver. what ever that is.

Apr 10, 2007 | Rio Carbon MP3 Player

1 Answer

Rio Carbon

You will have broken the hard drive,

Try replacing it with a CF card,

Everybody says that this does not work but it definitely does!

My Rio got dropped and I completely buggered the hard drive so after reading many forums saying that it didn't work I read one that said that someone had told them that sandisk ultra II ones worked (very vague!)

Because I had nothing to lose I went out and bought a 1GB sandisk Ultra II CF card. I then took apart my rio and replaced the hard drive with the CF card. Still not thinking it was going to work I plugged it into my computer and installed the latest firmware (from the rio website) and then HEY PRESTO!!!!!! it works.

I have yet to try an 8GB ultra II card but when I do i will keep you posted.

If you don't believe me then I don't blame you but If you send me a request then I can send you pictures and more details...

Rio will live on

Hope this helps


Jan 28, 2007 | Rio Carbon MP3 Player

3 Answers

Dropped it once and now it's completely unresponsive

I apologize this isn't a solution but I wanted to let you know that I dropped my Rio Carbon player this morning at the gym and now mine won't do anythin either. I reset the player and then I received a display message of 'upgrader." Per the websites instructions i tried to install the most recent 'firmware' and it still does nothing. When it restarts itself it goes right back to displaying 'upgrader' I installed the firmware software a few times per the instructions and still nothing has happened :( I am sad and frustrated at the same time--mine was maybe used a dozen times. I hope we get some feedback to our problem--and again I apologize I didn't post the solution. Jill

Jan 09, 2007 | Rio Carbon MP3 Player

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Rio Carbon upgrade problems

Sorry dude, with the hard drive clicking you are probably looking at a toasted drive or controller chip. When you get the 'upgrader' screen the device cannot get information from the drive. Your best bet is to remove the drive and try it in another device such as a digital camera or a PDA with a slot. The average life of these devices seems to be about 2 months, with a (very) few people eeking out a year or so. Most of the time the volume control breaks, or cycles, or the drive interface craps out ('upgrader' screen)

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first, and this is always good: If available, firmware for the Rio Carbon can be downloaded online. Second, this might be the problem: The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio Carbon in MSC mode. Last, "..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system. If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."

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