Question about Maytag DWU9962 Dishwasher

1 Answer

Bottom Washer Arm Problem

The bottom washer arm stops turning and is very stiff when turned manually. We've taken it apart and cleaned out the inside, this works but it is happening all the time. If we don't wash our dishes before putting them in the dishwasher. We never used to have to do this. Is there a part (food grinding/clearing) that we need to replace? Thanks for any help you can give!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has answered 20 questions.


    An expert that has over 10 points.

  • Contributor
  • 51 Answers
Re: Bottom Washer Arm Problem

Hi Karen P The bottom arm ( well all arms really)is rotated by the water pressure created by the main pump. The bottom arm should spin freely when rotated by hand. If not, then the bush (or plastic bearing) may be worn or sticking. These parts are fairly inexpensive (at worst a new bottom arm will be required). Contact your local Maytag spares supplier and ask for a Bush repair kit for the bottom arm of your model. Regards

Posted on Aug 20, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Bottom water arm won't spin easily so the dishes are not getting clean. How do I fix it?

You did not post the make and model number but there is a thin nylon washer that wears out on those and that washer needs to be replaced. You should not need any special tools to get to it.

Mar 04, 2016 | Dishwashers

1 Answer

Bottom Washer Arm Problem

lift the arm off there should be a washer that the arm sits on,that washer may be missing or worn out.when you have the arm in your hand do you see bearings?if not try to find a washer the diameter of the arm and install it before you put the arm back on.

Aug 19, 2007 | Maytag DWU9962 Dishwasher

1 Answer

-+the top arm is not turning in my washer Model #GU1200XTLB2. I have removed it and cleaned it and it is still not turning. Can you offer any suggestions? Thank you,

Dishwasher Spray Arm Not Turning ' Home Guides ' SF Gate > Foreclosures > Other Foreclosures
Remove the lower tray of the dishwasher to freely access the spray arm. ... Although spray arms are directly powered by the water pump for the dishwasher, not all of ...For best use, clean the filter and pump at least a couple of times per year. .... MyRidevisit'Cars-My Ride'navigation-www'4 · Sell Your Carvisit'Cars-Sell Your ...

Dishwasher Cleaning - Top Rack Doesn't Clean - YouTube

? 12:57
Feb 7, 2013 - Uploaded by Dogwood Tales
With that said, I'm working on more such videos for household maintenance and repairs and ... In my case the bottom rack of thedishwasher was cleaning well, but the top rack of thedishwasher was not coming out clean at all. In fact ..... How to clean and replace Dishwasher Spray Arms - Duration: 2:07.

How To Fix A Dishwasher Not Cleaning Bottom Or Top Rack ...

Jan 12, 2016 | Dishwashers

1 Answer

Bottom washer arm doesnt turn, the arm gets caught.

I think that this may solve your problem. Watch this video on youtube.

Dishes not clean How to Clean dishwasher

Oct 18, 2014 | Dishwashers

1 Answer

GE Dish Washer GSD 2800 DO3 runs a partial cycle...(even empty) and then beep and gives a message on control panel "washer arm blocked". Even ran without dish rack in washer still got the...

the rotating arm has a magnet in it to let the controls know if it is turning. Yours is not turning so
  • check the jets for blockages... you might have to remove the arm to clean them properly
  • make sure there in nothing stopping the arm from turning...spin the arm manually to see if it rotates freely.
  • knives etc sticking upward can stop the arms from rotating on the top rack
  • if you run without the rack the arm will obviously be not telling the electronic it is not blocked because it is not there. the rack must be in the machine with the magnet and the magnet passing correct messages.
  • If there is really no blockage then there is a elect fault that need to be sorted professionally.
  • PS have you taken the arm off anf squirted a hose up the inlet to see if water comes out all of the jets????

Mar 01, 2011 | Dishwashers

1 Answer

Bottom of my Bosch dishwasher not cleaning dishes, top tray OK have cleaned / taken apart

Carefully inspect the lower spray arm for a crack or separation.
Also inspect the holes in the spray arm that may be stopped up with debris.
Remove and clean the filter in the front center of the tub.
Set the spray arm at the 12 o'clock position and start the washer. After 30 seconds open the door and check the position of the spray arm. Do thi several times to confirm the spray arm is rotating.

Feb 26, 2010 | Bosch 24 in. SHU5305UC Built-in Dishwasher

1 Answer

The dish washer is taking ages to wash and it not clean ing dishes well

ok so If your dishwasher has worked fine in the past but, suddenly, your dishes aren't clean after the dishwasher completes all cycles:
1) Check your water heater's temperature dial to be sure it hasn't been changed recently.
2) Be sure dishes haven't prevented the detergent dispenser from opening properly during the wash cycles or kept the spray arms from turning, the lower arm from rising, or the spray from reaching the upper rack's dishes.
3) During the wash cycle, listen to the spray arm spinning inside. If it seems to be spinning poorly, clean out the spray holes in the spray arm(s) with a stiff piece of wire; wait for the machine to cool, and then remove the spray arm(s) by unscrewing the hub cap and lifting the arm(s) off
Regards Gizokieth

Sep 10, 2009 | Dishwashers

1 Answer

Upper rack is not cleaning. Greasy dishes on top seem that dishes are not being washed. Seems the upper water turning dispenser is not working, Bottom rack seems ok. I guess I only have half a dish washer...

Check the upper arm for free spinning, then remove the arm and check that the seam between the upper and lower halves has not split somewhere. Also check all the small holes for debris plugging. Run the machine in wash cycle for a little while with the upper arm off--that should flush out anything blocking the pipe up to the arm. If still nothing from the upper arm, tear down the lower arm assembly down to the deck while noting position of all parts removed. Clean the big screen at the bottom in white vinegar and hot water. Inspect the holes in the bottom for anything blocking them.

Aug 15, 2009 | KitchenAid 24 in. KUDS02FRSS Stainless...

1 Answer

Washer arm is all clogged up.

Hi Bob: The center of the arm screws out, is it the top or the bottom? I have a Maytag as well, once you unscrew the center piece the arm shoul come off, there will be a clip in the center, all you do is depress the tabs along the side and pull out. The bottom is similar as well. I hope this helps.

Apr 19, 2009 | Maytag DWU9962 Dishwasher

1 Answer

Top rack arm doesn't spin.

matt, did you get down to the chopper screen? If that screen is clogged the flow to the upper arm will be restricted. Check out the pic, Catriver

Sep 29, 2007 | Kenmore 24 in. 17362 / 17364 / 17369...

Not finding what you are looking for?
Dishwashers Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dishwashers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Maytag Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides