Question about Kenmore 64802 Top Freezer Refrigerator

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Our refrigerator stopped working, compressor not kicking on.

The compressor is attempting to come on but fails.It starts off by making a long hum and shuts off with a click. The fan and light are working. We have cleaned the coils as suggested in the manual, but it did not do anything to help it. Is it possible that the thermostat is going out? Our refrig is only 2 years old. We bought it brand new when we bought our house. What can we do to fix this problem?

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Re: Our refrigerator stopped working, compressor not...

Sounds like the problem that I had. The repairman replaced the relay switch, which is usually located behind the refrigerator, bottom left.

Posted on Aug 20, 2007

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Hello Gene,

I am so sorry to take so long to answer your question i was offline but suppose i was shown as online sorry again.

Now then is it the compressor that is making the loud humming noise and does it repeat it several times a hour/day ??

The buzzing humming noise is coming from the compressor due to the start relay being burnt and the relay should be replaced. The relay clips onto the compressor and is held in place by a wire retainer under a plastic cover on the side of the compressor.

The part number for that relay is 8201786 it could be purchased at your local appliance parts store or online at;

If you should need further assistiance please replay and i will glad to help you,

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