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Broadcast Fax Programming Brother 2820 PP IF

I've read the instruction for programming a broadcast fax group 10 times at least and I just cannot get the machine to do what it is supposed to. It is possible that I simply do not understand what I am to do...a mental block of some type, Perhaps someone could relate in simple step by step instructions how to complete what I presume is an easy feat? porschebob

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Re: Broadcast Fax Programming Brother 2820 PP IF

First off you create a group of numbers that you want to fax to. I ammume you have done this?

Posted on Aug 20, 2007

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How to broadcast fax

Here is a helpful link to your products manual

look at page 7-3 for setting up broadcast groups

look at page 7-6 for the actual method of broadcasting

Hope this helps! If it does, I would appreciate your vote!

Feb 23, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

How do I send one fax to multiple receipents?

you need to set up a group to send to. So if the group is always changing this may not help much.

Groups allow you to send the same fax message to multiple numbers (broadcasting). You can store the Groups on your One-Touch keys or SpeedDial locations and then broadcast by pressing a One-Touch key and Fax Start or by pressing Search/Speed Dial, the three digit location and FaxStart. First, you will need to store each fax number you wish to includein your Group as either a One-Touch or Speed Dial number. Then, you can combine these numbers into a group. Finally, you can have up to six Groups, or you can assign up to 131 numbers to one large Group. Each Group uses one One-Touch key or Speed Dial location. To set up a Group, please follow these steps:

1. Press Menu, 2 (Fax), 3 (Set Auto Dial), 3 (Setup Groups).

2. Press the One-Touch key on which you wish to store the Group or pressSearch/Speed Dial followed by the three-digit Speed Dial location where you wish to store the Group. The LCD will read SETUP GROUP:G0 ENTER & SET.

(from the Brother manual)

Nov 18, 2010 | Brother IntelliFax-4100e Fax

1 Answer

Group speed dial option is not lit up and will not let me click on it.....
Pages 5-1 thru 5-3 in the Users Guide cover One Touch, Speed Dial and Group Dialing (Broadcast Dialing). Apparently one touch and/or speed dialing need to be set up first. Hope this helps.

Sep 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Settingup a group fax number

you will need to go to the broadcast mode for multiple numbers

Jan 19, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Programming fax recipients

Go to quick dial programming in the manual. Lawrence

Jan 02, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Is there a way to program it to fax to a group of numbers at one time

You can use the "Broadcast " feature to send one fax to up to 112 numbers listed in your speed dial. To set this up:
  1. Insert the original into the ADF.
  2. Press Quick Scan/Reports. The display should show how much memory is available.
  3. Enter the One-Touch or Speed Dial numbers for the recipients you want to send to (one after the other). You can also setup a group dial number.
  4. Press Fax Start. The machine will scan the document into memory and then dial all the numbers you've entered. If any are busy it will attempt to redial.
  5. Press Stop/Exit at any time to cancel the broadcast.
If you need further instruction on how to setup group or speed dial numbers, Brother provides the user manual online.

Hope this helps!

May 15, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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Fax reports

press the help button.this will print important function to help you program features of your fax machine

May 14, 2008 | Brother IntelliFax-2820 Laser Fax

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Fax-2820 "out of memory" indication

The memory is full. Either because the machine is out of toner, or out of paper, or that there is a fax broadcast in memory that has not completed yet.

May 11, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer


          A multitude of problems might cause receive problems, and the User's Guide has no "receive Problems" section under troubleshooting - so here goes:

        If I had to guess right off the bat, your problem is probably
that the FAX is in "FAX Storage" mode, and is out of memory.
In this mode, it will print FAXes until it runs out of memory.
See problem "g" below.

   a. Voice mail active on the line - if voice mail and FAX-2820 are
       set to answer the line on the same number of rings, there's
       no way to know which will answer first.

   b. Voice mail active on line - if voice mail is set to answer in
       fewer rings than the FAX, then the FAX will always lose
       (but you'll have no problems Xmitting).

   c. Call Waiting active on the line - the call waiting "boop" will
       kill incoming FAXes (and outgoing FAXes too, but your
       personnel will retry the outging ones until they succeed
       and you may only hear complaints about incoming FAXes).

   d. Your FAX-2820 is set to "Manual" or "External TAD" mode.
       Reset it to "FAX only" or "FAX/Tel" mode (depending on
       your office use of the FAX telephone line).
       How to do this: Menu/Set,0,1 <up/down to select mode>
                              press Menu/Set.
   NOTE: your LCD display tells you your receive mode:
       Mine says "Sleep 22:08 Fax", telling me I'm in "FAX only"
       mode, and its 10:08 PM.

   e. You've set the FAX to RING DELAY - if so, the FAX
       must win. Setting ring delay to 00 tells the FAX to answer
       the line silently (an advantage for a busy MD's office).
       How to change this: Menu/Set,2,1,1
       Ref: FAX-2820 User's Guide p.4-2

   f. You dont have a shared (FAX/human) line set to
     "Easy Receive"; if someone answers the call and
      Easy Receive is off, then they need to press START on
      the fax machine front panel or dial *51 and hang up.
      How to change it: Menu/Set,2,1,3
      REF: Fax-2820 User's Guide p. 4-2

  g. You may be set up for "FAX storage."  In this mode, received
      FAXes will be stored (and printed) until you run out of
      memory (quickly done on a Brother FAX-2820), then you
      get nada (but sending FAXes still works).
      How to reset this: Menu/Set,2,5,1 <up/down>
      REF: Fax-2820 User's Guide p.6-2

  h. You may have set up FAX forwarding.  In this mode, sending
      FAXes will work fine, but all incoming FAXes willl be sent
      to another telephone number.
      How to turn it off: Menu/Set,2,5,1 <up/down>

      If this laundry list of (sending OK, Receiving dead) scenarios
 doesn't resolve the problem, email your FAX number to me
and we'll do some cross-country FAX debugging.

                                  Dave in tech support
      The above features may have been set remotely by a
   nefarious (or somewhat knowledgeable) individual - remember
   that a little knowledge is a dangerous thing (even for
   FAXes). See (extensive) remote programming instructions
   on p.6-6 of the User's Manual.

        To print out the caller ID list - and possibly find out the
   source of the remote programming:
   Menu/Set,2,0,3 <up/down to "print report">, Menu/Set,
    Start, <Caller ID report prints>, Stop/Exit
   Ref: Brother Fax-2820 User's Guide p.A-3

Dec 20, 2007 | Brother IntelliFax-2820 Laser Fax

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