Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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Error message 31:22 reinsert cassette tape

When I insert a cassette tape, i get an error message 31:22 and it tells me to reinsert the cassette. I use a different cassette and don't get this error message. I just used this tape for recording this am.

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  • Anonymous Feb 13, 2009

    I have the same problem of C:31:22 Reinsert Cassette for all cassettes i am using in DCR-HC26.

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Reel sensor is the problem of your camera it is a common problem to that model,maybe the pinch roller is loosen to the post cause of the lock of that is been broke..that roller is that one that pulling the tape...only a technician can put it back to the mechanism and replace that lock...in sony service they replace the whole assembly and cost a lots...i suggest find other service center for fixing it...hope that roller is not lost in your camera...

Posted on Sep 07, 2007

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I have the same problem whith my camcorder and i pay 20 euro to fix it in sony service .They told me the  roller have drift(understeer) and they just push it back.Complcate is to open it(so many peaces and bolt)  My advice is go to service.Sorry on my English

Posted on Oct 12, 2007

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