Question about HP Photosmart 2610 All-In-One InkJet Printer

3 Answers

Remove and check cartridge on right

After a year and a half of working great, and infrequently used I changed the black ink cartridge in the printer (with a new HP cartridge)and the message still appears on the screen. After three more brand new cartridges and lots of frustration I cleaned the heads several times. I called the HP reps and was told that there was nothing that could be done and that a new one was cheaper than fixing the condition. Would be a shame to have to purchase a new printer just because of some silly cartridge issue; Any ideas would be appreciated.

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Buy a new one like i am on my way to do. I have no time for equipment that does not work. Looks like it is going in the trash tonight.

Posted on Oct 10, 2011

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I did the same thing - you'd think they'd make a more durable part for a sector of the printer that gets a lot of user servicing (i.e., cartridge replacements) A spot of super glue and a small toothpick piece to afix the spring thingy to the plastic worked thus far. hope you have skinny fingers - it's a small space to work in.

Posted on Oct 07, 2007

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I have the same problem. come to find out after about 10 minutes of investigating I found that a little plastic piece that holds a small hook shaped metal piece broke off and the metal piece is not making contact somehow to tell the printer that the black ink cartridge is actually in there

Posted on Aug 21, 2007

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BLACK INK NOT WORKING


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The colour ink cartridge is not being identified. I have tried taking them out and putting them in again. I have powered it off and on but nothing is working. Any suggestions would be greatly appreciated


Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

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Photo cartridge = black side(left side) color cartridge = color side(right side)

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Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


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  • Here is an instruction set I found at http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.


  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer | eHow.com http://www.ehow.com/how_4488808_replace-ink-cartridges-lexmark-x2500.html#ixzz0uMXO4kIN

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    My black ink ran out so I replaced the ink


    Hi:
    I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

    Some simple things to try are :

    1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.

    If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

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    This quite often happens with CLONE cartridges and happens very infrequent with original cartridges.

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    2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
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    Hi please try these steps:::

    Right-click the printer icon, and then select 'Properties'.
    2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

    maintdeep.jpg

    3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.

    allcolorsorblack.jpg



    4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

    IF ABOVE STEPS DOESN'T WORK TRY THESE STEPS BELOW

    Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

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    2. If the orange tape is as shown in Figure (1), it is properly removed.

      ink_tank_tape.jpg

      *BCI-3's shown in this example.

    3. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).

    4. Make sure each ink tank is snapped into the printer.

      IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)

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    Take out the Cartridge & get a new one if the problem persists then get the printer software reinstalled & if still it is not printing then clean up the cartridge head with cotton swabs dipped in hot water!
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    DO THIS AS FINAL REFUGE
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