Question about HP Photosmart 2610 All-In-One InkJet Printer

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Remove and check cartridge on right

After a year and a half of working great, and infrequently used I changed the black ink cartridge in the printer (with a new HP cartridge)and the message still appears on the screen. After three more brand new cartridges and lots of frustration I cleaned the heads several times. I called the HP reps and was told that there was nothing that could be done and that a new one was cheaper than fixing the condition. Would be a shame to have to purchase a new printer just because of some silly cartridge issue; Any ideas would be appreciated.

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Re: Remove and check cartridge on right

Buy a new one like i am on my way to do. I have no time for equipment that does not work. Looks like it is going in the trash tonight.

Posted on Oct 10, 2011

Re: Remove and check cartridge on right

I did the same thing - you'd think they'd make a more durable part for a sector of the printer that gets a lot of user servicing (i.e., cartridge replacements) A spot of super glue and a small toothpick piece to afix the spring thingy to the plastic worked thus far. hope you have skinny fingers - it's a small space to work in.

Posted on Oct 07, 2007

Re: Remove and check cartridge on right

I have the same problem. come to find out after about 10 minutes of investigating I found that a little plastic piece that holds a small hook shaped metal piece broke off and the metal piece is not making contact somehow to tell the printer that the black ink cartridge is actually in there

Posted on Aug 21, 2007

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The colour ink cartridge is not being identified. I have tried taking them out and putting them in again. I have powered it off and on but nothing is working. Any suggestions would be greatly appreciated

Are you using Dell Series 5 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Jan 09, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Changing ink cartridge

  • Here is an instruction set I found at
  • Step 1 Press the "Power" button to turn on your Lexmark X2500 3-in-1 printer.
  • Step 2 Open the top portion of the printer to reveal the ink cartridges.
  • Step 3 Lift the gray plastic cover on the left. Remove the empty black #28 ink cartridge. Next, lift the purple plastic cover on the right and remove the empty color #29 ink cartridge.
  • Step 4 Remove the new black #28 ink refill cartridge from its packaging. Tear the protective strip of paper from the cartridge's sensor. Now, remove the new color #29 ink refill cartridge from its packaging and tear the protective strip of paper from the cartridge's sensor.
  • Step 5 Turn the cartridges so that you can read the label. This is the way the cartridges should face when being put into the printer.
  • Step 6 Slide the black #28 cartridge into the slot on the left side and push it down. Slide the color #29 cartridge into the slot on the right side and push down.
  • Step 7 Push the gray plastic cover down over the #28 cartridge until it clicks closed. Push the purple plastic cover down over the #29 cartridge until it clicks closed.
  • Step 8 Close the top portion of the printer. Your new ink cartridges are installed, and your printer is ready to use.

  • Read more: How to Replace Ink Cartridges in a Lexmark X2500 Printer |

    Jul 21, 2010 | Lexmark X2500 All-In-One Printer

    2 Answers

    My black ink ran out so I replaced the ink

    I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

    Some simple things to try are :

    1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.

    If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

    Mar 31, 2010 | HP DeskJet 960c InkJet Printer

    2 Answers

    Use of 852 and 855 cartridge in hp 6210 officejet printer

    This quite often happens with CLONE cartridges and happens very infrequent with original cartridges.

    The cause is the ink level chip used in clones is quite often a very cheap chinese copy and very prone to failure or misalignment

    Either way take them back and get them changed is my advice

    Aug 17, 2009 | HP Printers & Copiers

    1 Answer


    1. Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
    2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
    3. Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
    4. Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
    5. Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru

    Jun 15, 2009 | Dell 810 All-In-One InkJet Printer

    1 Answer

    Black Ink wont work.

    I would take the ink cartridge out, grab some rubbing alcohol and a q-tip, and wipe the bottom of the cartridge where the ink gets dispersed. You should see color on the q-tip after just a few swipes. Return cartridge back into printer and give it a go!!

    Please be sure to rate this solution.



    May 08, 2009 | Brother MultiFunction Center MFC-440CN...

    3 Answers

    Printer will not print black ink

    Hi please try these steps:::

    Right-click the printer icon, and then select 'Properties'.
    2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.


    3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.


    4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)


    Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

    1. Confirm there is no orange tape across the top of the ink tank

    2. If the orange tape is as shown in Figure (1), it is properly removed.


      *BCI-3's shown in this example.

    3. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).

    4. Make sure each ink tank is snapped into the printer.

      IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)

    Jun 09, 2008 | Canon i850 InkJet Photo Printer

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    Ink Cartridge

    Some of Epson's cartridges went bad that way. It may be a bad cartridge. Get a new one, pull that one out and see what happens. If it works, call Epson for a refund. They had a class action suit for that type of thing, they lost and paid off. I would think they will help you right away.

    May 31, 2008 | Epson Stylus CX6400 All-In-One InkJet...

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    HP Officejet 7210 All-in-One Leaking Ink

    the ink collector(well) hav accumulated much ink overtime its due to be serviced.remove the cartridges move the carriage to the middle remove the ink collector pad and clean , clean the collector with methylspirit check for the sensor beside and clean if blocked

    Apr 26, 2008 | HP Officejet 7210 All-In-One InkJet...

    1 Answer

    Printer doesn't print even with new ink cartridges.

    Take out the Cartridge & get a new one if the problem persists then get the printer software reinstalled & if still it is not printing then clean up the cartridge head with cotton swabs dipped in hot water!
    This should clean the head & black will be on paper

    If still its not working then there's some problem in the copper contact surface in the printer on the cradle so get a new Printer.

    Mar 24, 2008 | Lexmark X1270 All-In-One InkJet Printer

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