Question about Toshiba gigabeat S MP3 Player

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Drm licenses i use rhapsody to go in my toshiba s30 player and my drm licenses in the player get corrupted after 3 to 4 days when they are supposed to last for 30 days.

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Save yourself the headache - convert to mp3 format

Posted on Jun 26, 2008

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Posted on Jan 02, 2017

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1 Answer

I tried to listen to some music on my rhapsody music player (mp3) and it keeps saying drm lisensce not available


trying to play my gigaware mp3 player 4 gb and it says drm license not available i need help

Aug 21, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

It will play for about three days then it says DRM license not avaliable it has done this twice


If you don't have DRM license for your music, it's because you haven't synced your player with the program on your computer in a while.
DRM is on your music because you most likely use a subscription service such as Napster or Rhapsody for your music.
Just plug your player into your computer and sync your device for the DRM license to refresh.

Mar 12, 2011 | SanDisk Sansa Fuse MP3 Player

1 Answer

My sansa fuze will not play downloaded tracks it says drm license not available, i have active subscription with rhapsody and idk wtf


try to change it on itunes i forget how but google 'add drm liscence with itunes' im sure youll find if you cant just tell me at jkieffer743@gmail.com

Mar 01, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze is telling me i need to synchronize to continue music subscription? What do i do?


Hi There. I can understand your problem.

When we say synchronize it means that the license for the songs which you transfered got expired. If you have chosen rhapsody for transferring songs then follow the steps.

1) Deauthorize Computer. ( In rhapsody menu, go to tools menu there u will find this option)
2) Deauthorize device (By connecting the device in to rhapsody, right click on device where u will get this option).
3) Rename DRM folder in windows OS.
4) Go to rhapsody folder c:/prog files/rhapsody
5) Run the 3 files ( Del Helix License, Update Helix Componetns and Update windows components)
6) Then you will be redirected to the web page where u need to click on upgrade (But before u clilck on upgrade please install the activeX control, which will be popped up below the address bar)
7) Restart the computer
8) Launch rhapsody, it will take u to the setup
9) Follow the on screen instruction.
10) Sign into rhapsody account
11) Authorize computer
12) Connect the device
13) Authorize device
14) Download and transfer new song into the device
15) Unplug the device and try to play it
16) This should work..

NOTE : When we update the windows component please make sure that we use IE as default browser

Still if u have any issues kindly revert

Jan 12, 2010 | SanDisk Sansa Fuze MP3 Player

3 Answers

Drm license not available when i was trying to listen to my mp3 it wont let me listen to any type of song.


You need to plug your mp3 into the computer you downloaded your music from to sync it up. Go to that website and if you dont get a pop up asking if you want to sync your device. You should do this at least once a week.

Jul 12, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

How do i synchronize my subscribtion


Hi,
I'm not sure what's the subscription service to which you are subscribed. However I've given you the steps below. Try whatever suits for you.
This error typically occurs when the DRM licensed files have expired. 

SOLUTION 1 - Songs ripped from an audio CD 
If the songs were ripped from a CD using Windows Media Player, modify the Rip Music settings


SOLUTION 2 - Songs downloaded from music subscription service 
If the songs were downloaded from a music subscription service (e.g., Napster, Rhapsody, Best Buy music store, etc.), follow these steps:  
1. Make sure that your account subscription is updated and active. 
2. Put the device in MTP mode and connect to the computer, then log in to your music subscription account. 
3. Renew the licenses of your tracks 
For Rhapsody: 
On the Rhapsody console, right-click on your device and select License 
 

1. Check the date & time on your PC & on your mp3 player. They should be one and the same. 2. You need to synchronize your device with rhapsody once in every 30 days. It's a must. Failing to do so, you will not be able to play music in your mp3 player. Here are a few a steps to synchronize your device with rhapsody: 1.Open Rhapsody / Best Buy Digital Music Store and sign in 2.Connect your mp3 player to the computer 3.Go to My Account --> Update Track Licenses 4.Transfer a track to your device 5.Disconnect your device and enjoy music on the go!
3. Here is a link to get the Sansa Firmware updater to update the firmware for your device automatically: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 
4. Click on this links if you are asked to synchronize your device with rhapsody? http://reclisten.custhelp.com/cgi-bin/reclisten.cfg/php/enduser/std_adp.php?p_faqid=6606&tabName=tab3 

For others: 
Contact music subscriber for instructions on how to renew as they vary.

SOLUTION 3 - Rename the Windows DRM folder 

NOTE:  The Windows DRM (Digital Rights Management) folder contains licenses for secure media files such as your subscription tracks. 

STEP 1 - Edit the folder options of the PC to show the hidden files      
Windows XP: 
1. Double-click My Computer
2. On the Menu bar, click Tools > Folder Options, and then click the View tab. 
3. Under Hidden files and Folder, click to select Show hidden files and folders
4. Under Hidden files and Folder, click to clear Hide protected operating system files (Recommended) check box. 
5. Click Apply, and then OK

Windows Vista: 
1. Double-click Computer
2. Click the Organize button at the upper left corner. 
3. Click Folder and Search options. 
4. Click the View tab and select Show hidden files and folders
5. Click to clear the Hide protected operating system files check box. 
6. Click Apply, and then OK

STEP 2 - Rename the DRM folder 
1. Double-click My Computer > C: > Documents and Settings > All Users
2. Right-click the DRM folder and select Rename
3. Rename this as OLDDRM
4. Run the subscription service program you are using and renew the licenses to recreate the DRM folder with new licenses. 

STEP 3 - Synchronize your device once more on MTP mode 


SOLUTION 4 -  Format the player under Windows Media Player

Jan 30, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa 250R


u have no idea how many people say this but what I would do is reset it by sliding the hold butten on top so the orange is showing. then hold down the record button on the left side
Good Luck

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Obtaining device certificate


It may be that you have to update your DRM component licenses on your PC. http://home.real.com/product/help/chandler/en/TS_error_Authorize,_License,_DRM_Rights.htm or, your Helix components may be damaged, or corrupt. http://reclisten.custhelp.com/cgi-bin/reclisten.cfg/php/enduser/std_adp.php?p_faqid=6203 If either of those dont work. You should format the player to delete everything and re-transfer them to your device. If that doesnt resolve it, you might have to contact Rhapsody. Rhapsody Technical Support 866-597-5507 Best of Luck.

Sep 16, 2007 | SanDisk Sansa e250 MP3 Player

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