Gateway MX6421 Notebook Logo
Posted on Mar 22, 2009
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Cannot boot Gateway MX6421 after Unmountable Volume Error screen

Tried System Recovery and it says it is incomplete and asks for System Revocery disc #1 which I don't have. My laptop is 3 weeks past the end of warranty so tech support isn't at all helpful. Tried to order System Recovery CD and have not heard back from Gateway. Is there no other way to get up and running again?

  • edfors2001 Mar 22, 2009

    What is a COA# please?

  • rnst_vill May 05, 2009

    if u have 1 laptop & u cant get n system without system restore cd/dvd #1 why do u need coa if u cant get on the internet 2 c microsoft web page ...so the question above was not even answered we need 2 recover first....

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1 Answer

Mark Gough

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  • Master 415 Answers
  • Posted on Mar 22, 2009
Mark Gough
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If you happen to have your COA #, just go to http://www.microsoft.com and reload windows.
Let me know if theis helps.
Thanks for thr rating.
Mark

  • Mark Gough Mar 23, 2009

    COA is the windows label that should be on your computer, it will either be on the side or the back. Make sure to write down those numbers for future reference.

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