Question about GE Profile JTP18 Electric Single Oven

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Oven keypad not working properly

The power went out the other day and now the keypad does not work properly. For instance when you try to reset the clock the numbers on the keypad do not work, as well as when you try to enter a baking temp.

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Re: Oven keypad not working properly

I can't promise results, but you might try my solution at the following link. It has helped over 1100 folks with a similar problem: F7 Problem.pdf Let me know if it works for you too. You can email me at the following link:

Posted on Aug 20, 2007

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Re: Oven keypad not working properly

Mine has done the same thing. I had been shutting off the circuit breaker and that works for a while. It was under warranty so I had the tech replace the microprocessor board. He had seen issues like this in the past. Now, 8 months later it is doing it again. It locks up the panel so you do not have any control of anything. It seems to happen when baking at high temps i.e. 450 and above. Since it is still under warranty I will have the microprocessor replaced again. I believe they may have design issues with thier processor or heat related issues that could be causing this problem.

Posted on Feb 26, 2009

Re: Oven keypad not working properly

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Posted on Oct 06, 2007

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A qualified technician needs to troubleshoot the unit and determine if the bubble-keypad has broken or the control board that 'controls' it. The control board would be my guess, and would also cost the most.

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Normally when a power surge lands a direct hit on a non protected circuit board, it will usually fry it completely. you can confirm this by shutting down the power for 5 minutes. if the control doesn't respond after the 5 minutes of no power, this will confirm circuit failure due to the surge and, you will need to replace the board in this case.

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The power went off and we started to re-enter

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It sounds like this is a common occurance among GE ovens.
Shut off the power at the box, then remove faceplate then remove the keypad.
after doing so, remove it from connector, and clean pins with an eraser.
Make sure the terminals are clean of debris, and check for a reset button on the back of the keypad.
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Hello kybattey
Welcome to Fixya.

You said, After coming on and preheating Saturday, the upper oven went off and the lower wouldn't work either. Control paned was blank, but interior lights were on and pushing control paned buttons resulted in beeps. Turned off breaker for 5 minutes to reset and upon retry, the fan came on for maybe 5 seconds and then went off. Nothing else changed. Any suggestions?

You say the ovens went on and then later cut off.
Does the clean mode work?
Try the clean mode and see if it goes on.
Assuming it will clean!

Since the Range will clean you have confirmation that the proper power is reaching the range. It also verifies that the elements are in working condition. You will need to check the high temperature limit switch and the door latch mechanism. If either of these is defective, the bake and broil function will not operate properly
Let me know how it goes.
Waiting your response.

Please remember to leave a rating when done!

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The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!!

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