Question about AT&T 1738 Digital Answering Machine

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HELP Everything on the machine seems O.K. When the phone rings, it rings 4 times,( which is what I have it set for)and the message comes on, but the phone rings through the message and then nothing. The machine shows that it is recording, but it never actually answers the call and whoever calls jus hears it ringing. We had a bad elecrical storm andI don't know if that screwed up the adapter or it's just a coincidence that it started mal-functioning at that time

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  • 13 Answers

Buy a new answering machine, this one is toast

Posted on Nov 01, 2008

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Posted on Jan 02, 2017

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Even though my answering machine indicates it is on, noone can leave a message.The response is that the mailbox has not been set up.Can you help? Thank you.I have had this system for quite a while and have...


A "mailbox not set up" message is coming from your telephone line voice mail system, and not from your telephone answeringmachine. What this means is that the voice mail on the phone line is picking up before the answering machine has a chance, and since the mailbox hasn't been set up it can't take any messages. So there are two things you'll need to do.

First, you'll need to set up your voice mail. You may need to contact your telephone service provider for setup instructions since not all systems are the same, but here's how it usually works. From your home phone, call your own number so you reach your voice mail. You should get the message that your mailbox hasn't been set up, and will be prompted for an access code to get to the setup menu. The access code is usually the last four digits of your phone number, and you'll be prompted to change it to something else as part of the setup. Through the setup main menu you can record your greeting and set up other options like the ring count before the voice mail answers. Set it for a number larger than the setting on your telephone answering machine. (I have my answering machine set to 4 rings, and voicemail set to 6.)

Step two is to verify the ring setting on your answering machine. Four rings is a common default setting, but it's adjustable on the phone. Most newer phones have menus that you access from the handset to set change settings, while older models have a switch on the base unit.

Once the mailbox is set up and you have your answering machine set to pick up first, everything will work as you want.

Aug 14, 2011 | Uniden DECT 6.0 Cordless Phone

2 Answers

Voice Mail


go iin option under ringers cheak to see whats its on before voise mail picks up 1 3 6 10 ? isnt it in the optimns menu or if u have seprate unit for voise mail cheak setting on that beofre it grabbs the call does that help

Jan 07, 2008 | Lucent 1872 Corded Phone

1 Answer

I can not locate how to limit the number of rings; and the answering machine does not come on even after 20 rings; I can hear my message recording- when I play it back; but it does not come on for incoming...


Ring count You can change the number of times the phone rings before the unit answers calls. The default setting is "4 rings". "Toll saver": The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages, you will know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.
1 {MENU} 2 {V}/{^}: "Answering device" i {OK} 3 {V}/{^}: "Settings" i {OK} 4 {V}/{^}: "Ring count" i {OK} 5 {V}/{^}: Select the desired setting. 6 {OK} i {OFF}
MANUAL http://service.us.panasonic.com/OPERMANPDF/KXTG1032.pdf
HOPE IT HELPS GILES102

Jun 27, 2011 | Panasonic KX-TG1033S Cordless Phone

1 Answer

THE ANSWERING SYSTEM WON'T RECORD MESSAGES,ALL MESSAGES GOES INTO POOVIDERS VOICE MAILE, AS IF MY PHONE IS BUSSEY?????? I CHECKED AND RECORD TIME IS NOT SET TO ANNOUNCE ONLY ANS ALL MESSAGES HAVE BEEN...


This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.

Mar 30, 2011 | Uniden Cordless Phone

1 Answer

Would like to increase number of rings before answering machine comes on.


Setting the Number of Rings (Excerpt from the Uniden Dect 1580 Phone manual

The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. If you enable the Toll Saver (TS) setting, the answering system picks up after two rings if you have new messages, and after four rings if there are
none. This way, if you make a long distance call to check your messages, you can hang up after the third ring to avoid long distance billing charges.
  1. Press Menu/Select.
  2. Select the Ans. Setup menu, and then the Ring Time submenu.
  3. Move the cursor to select a ring time (Toll Saver, 2 Times, 4 Times, or 6 Times).
  4. Press Menu/Select. You will hear a confirmation tone.

Feb 02, 2010 | Uniden DECT 6.0 Cordless Phone ID

2 Answers

I have philips landline phones. My main phone does not ring or flash when an incoming call comes in. I t won't go onto answer phone either it just rings out. I can pick it up and answer the call. i can...


Looks like the basic functions of the phone are correct. Remain the answering machine. Are you sure it can act as an answering machine?
If it can act as answering machine the reason it is not doing so may be the following.
  1. Answering function is turned OFF
  2. Answering function may be ON but the number of rings before it answers is set too high.
I suggest you try the following
Call you phone. Let it ring at least 10 times. If it can act as an answering machine it will pick up the phone and read the welcome message, because most answering machines (the recent ones at least) answer after 10 rings even if answering function is turned OFF.

The phones that can be answering machines usually do have a display that shows the number of incoming messages, or a LED that flashes to let you know that you have new recorded messages.

Jan 03, 2010 | Philips Lands Phones

1 Answer

My phone is set to ring only 4 times. It just


I changed the ring time and the machine started picking up my calls.
You owe me $12

Sep 30, 2009 | Uniden Lands Phones

1 Answer

Problem with answering machine on Panasonic Model # KX-FPG376


i followed the advice posted & it worked fine after that. thanks.

Nov 22, 2008 | Panasonic KX-FPG376 Plain Paper Thermal...

1 Answer

Number of rings


Looks like 6 is the Max, according to the Manual.

Setting the Ring Time
Ring Time allows you to set the number of rings the caller hears before your
answering system plays the outgoing message. You can set the ring time to answer
after two, four, or six rings. If you enable the Toll Saver (TS), the answering system
picks up after two rings if you have new messages and after four rings if there are
none.
1) Enter the Answ. Setup menu, and then the Ring Time
submenu (see "Entering the Menu Option" on
page 16).
2) Press volume up/down to select a Ring Time (Toll
Saver, 2 Times, 4 Times, or 6 Times).
3) Press the OK soft key. You will hear a confirmation tone.

Toll saver is a feature where you can call the phone yourself, if there are messages it wil answer in 2 rings, if not it'll answer in 4 rings. The idea is to hang up on the 3rd ring and save the LD changes.

Hope that fixed Ya...

Geno

Mar 27, 2008 | Uniden TRU8885 Digital Answering Machine

3 Answers

Phone rings many times with no answering message coming on and no messages recorded


I can't seem to get the security code entered.  It won't change.  None of the numbers will change when I try to set it up.

Jan 28, 2008 | GE 29878GE1 Digital Answering Machine

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