Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)
Hi, I just bought the Sansa c250 last night... I charged it all night and I'm charging it again now... It was on for about a half hour before it turned off... Any idea how long it takes to charge this thing or do you think it's defective? I still haven't been able to listen to a single song on it. Thanks in advance!
Sandisk recommends 3+ hours for the initial charge and then about 1.5 - 2 hours for after the battery is drained. More information is needed to diagnose this problem. but here is some info. After 45 minutes on the phone with sandisk to get them to send a new battery, they ran me through these troubleshooting steps, hope they help. do one at a time and see if you get a result -Reset device take out battery hold power button for 30 count put battery back in turn device on. -Upgrade firmware Go to website, download firmware update This was the URL at the time of writing this http://sandisk.com/Retail/Default.aspx?CatID=1376 or try http://sandisk.com/Retail/DriverDownloads.aspx Install according to instructions. let the device reboot. -Format memory. turn hold switch on, orange should be visible hold pause/play button and press power. click forward button when the screen comes up. let this run. after reboot flip the hold switch off. then they put me on hold for 10 minutes...
Posted on Aug 30, 2007
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Posted on Jan 02, 2017
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