Question about Viking DDBB363 Bottom Freezer Refrigerator

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Ddbb362 viking designer

The alarm went off indicating the door was open. Door was closed, I turned off alarm at 11pm. The next morning, I opened the fridge and hot air came out even though it was blowing cool air. It turns out the electronic panel at the top was VERY HOT. So hot that the plastic at the top of the fridge below the panel was hot to touch and the seam was even broken. It looks like a short in the panel because every time I reset the alarm, it goes off again. The freezer works fine, but needless to say, the fridge is shut down. It looks like my electronics are fried.The warranty states six years parts and labor for sealed refrigeration system and ice maker and 12 years parts only for sealed refrigeration system. Two years parts and labor for complete unit. My unit is four years old and I have a feeling electronics fall into the two year window. Am I covered? If not,how do I pull the panel and what is the damage in dollars?

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Re: ddbb362 viking designer

In my oppinion, it seems the problem with the condensor fan motor.

Posted on Sep 27, 2007

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Re: ddbb362 viking designer

It sounds like the light switch may be keeping the light on when the door is closed. Faulty Switch. Regards Advisor

Posted on Aug 21, 2007

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